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Eastman · 1 day ago

Technical Service Representative (Part-Time)

Kingsport, TN

Part-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. They are seeking a part-time Technical Service Representative to promote customer trials, understand customer challenges, and collaborate with cross-functional teams to deliver innovative solutions.

Advanced MaterialsChemicalManufacturing

Responsibilities

Promote customer trials and evaluations

Understand the customer’s demands and challenges

Help develop technical information for customer engagement

Knowledgeable about industry relevant secondary operations

Partner with Product Development team to deliver products that a market needs and that will bring value to Eastman

Collaborate with cross-functional teams, including Sales, Technology and Quality Assurance, to develop and implement technical strategies and solutions

Stay up-to-date with industry trends, regulations, and advancements in feed technology, and share relevant information with internal teams and customers

Collect and analyze customer feedback and market insights to identify opportunities for product improvement and innovation

Provide technical content to product presentations, leaflets and brochures to support sales and create papers and posters for technical forums

Act as a technical advisor to the sales team, and assist with customer inquiries, product positioning, and market development

Build and maintain strong relationships with key customers and industry associations

Represent the company at industry conferences, trade shows, and technical forums

Qualification

ExtrusionBiodegradable materialsInjection moldingMarket knowledgeCustomer engagement

Required

Highschool diploma or equivalent required

10 years' experience in extrusion, particularly in biodegradable materials

Proficiency with extrusion, injection molding, and other conversion technologies, particularly related to biodegradable materials

>50% travel while working (part-time)

Knowledge of markets and convertors associated with biodegradable food service

Benefits

Comprehensive medical, prescription-drug, and dental coverage—paired with a Health Savings Account option to help you save tax-free dollars for care today or in the future.

A robust menu of voluntary benefits—including vision, optional life, critical-illness protection, and more—so you can tailor coverage to fit your life.

Holistic wellness support: financial-planning tools, family-building assistance (adoption, pregnancy, and fertility resources), parental leave, and confidential Employee Assistance Program counseling.

401(k) with a company match—plus an additional annual retirement contribution from Eastman to accelerate your long-term savings.

Eleven paid holidays, one personal day, paid time off, and paid vacation to recharge, celebrate, or handle life’s moments.

Access to mentorship, learning resources, and leadership programs that empower you to thrive in your current role and chart the next steps in your career.