CHRISTUS Health · 1 day ago
Clinic Patient Representative Senior - Primary Internal Medicine
San Antonio, TX
Full-time
Onsite
Mid, Senior Level
3+ years expCHRISTUS Health is a healthcare organization dedicated to providing quality services. They are seeking a Clinic Patient Representative Senior who will greet and schedule patients, serve as a liaison between patients and medical staff, and assist with various administrative duties within the clinic.
Hospital & Health Care
Responsibilities
Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate
Assists with answering phones, taking messages and assisting with patient and staff inquiries
Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner
Schedules appointments for patients in accordance with physician guidelines
Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested
Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms
Scheduled appoints according to clinician template and follows office scheduling policies
Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims
Screens visitors and responds to routine requests for information
Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)
Maintains strict confidentiality
Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission
Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control
Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health’s cultural diversity objectives
Supports and adheres to CHRISTUS Service Guarantee
Performs other related work as assigned by leadership
Qualification
Required
High school diploma or equivalent
Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine
Excellent interpersonal and communication skills and good math knowledge essential
Three or more years of experience in a health care organization
Preferred
Knowledge of managed care preferred
Some College Preferred
ICD9 and CPT coding (advanced skills) Preferred
Experience with charge posting or collections Preferred
Company
CHRISTUS Health
CHRISTUS Health is a Catholic not-for-profit health care system comprising more than 600 centers, including long-term care facilities, community hospitals, walk-in clinics and health ministries.
10001+ employees
H1B Sponsorship
CHRISTUS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (35)
2023 (54)
2022 (46)
2021 (22)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
Terry Kyle
CEO and CDO The Children's Hospital of San Antonio Foundation & Friends of CHRISTUS Santa Rosa Fnd
Thomas Royer, MD
CEO Emeritus
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