Fanatics · 1 day ago
Manager, Merchandise Operations
Fanatics is a leading sports merchandise company, and they are seeking a Manager of Merchandise Operations to optimize their merchandise processes. This role involves overseeing product development and supply chain operations, ensuring data integrity, and collaborating with cross-functional teams to drive operational excellence.
eSportsManufacturingRetailSporting GoodsSports
Responsibilities
Oversee and drive the operational process in PLM and Order Management System from product creation through commercialization to support organizational goals, processes, and calendar adherence
Leverage data to make critical decisions that drive tactical results and constantly improve processes for better efficiency and accuracy in managing product data
Proactively identify and solve complex product data issues to prevent delays in product launches, supply chain problems, and financial setbacks
Hold full accountability of data integrity and governance across all brands, leagues and categories
Utilize advanced analytics to identify gaps in data and process, ensuring go-to-market readiness
Lead, manage and mentor a team of Specialists and Coordinators, helping them develop their skills in both business and analysis
Participate and lead user acceptance testing (UAT) by providing detailed feedback on system enhancements and long-term opportunities
Lead and conduct audits, which may include available inventory, transaction history, SKU counts, monthly data audits
Make key decisions on SKU architecture and item structure, influencing organizational processes and data workflows across departments
Develop and build strong, cross-functional partnerships with Product Creation and Merchandising, Planning, Development, Sourcing, Supply Chain Operations and Technology
Represent the department in cross-functional projects and initiatives acting as the product data subject matter expert, driving decisions that align with broader business goals
Partner with Finance to create company controls and recommend policy changes to ensure SOX compliance regarding timely and accurate pricing data for product launches
Regularly audit and analyze through product pricing data, making recommendations to cross-functional partners to create better pricing tools and improve overall compliance
Qualification
Required
BS or AA degree preferred in Supply Chain related field
5+ years of experience in the supply chain discipline with strong leadership skills
Effective communication, strong analytical and logical skills, good Listener, result driven, dedicated towards goal, better planning and optimization
Accurately estimate completion of deliverables and a passion for simplified design
Build strong working relationships with peers, managers, and partners
Well versed with PRODUCT-LIFE CYCLE-MANAGEMENT, PRODUCT-DATA-MANAGEMENT processes and concepts a plus
Production, test, training system experience
Initiative-taking with keen sense of urgency
Strong and proven people skills for building relationships with internal partners
Elevated level of leadership & management skills including strategic thinking, communication, problem solving, negotiation, people development, and process management
Excellent data analytical skills
Mid to advanced Excel skills
Great listener!
Benefits
Health, financial, legal, and development assistance
Wellness programs with fitness and weight management partners
Paid maternity paternity leave
Infertility treatment
Flexible time off
Competitive 401k plan
Company
Fanatics
Fanatics is a sports merchandise retailer that manufactures fan gear and jerseys across retail channels. It is a sub-organization of Kynetic.
Funding
Current Stage
Late StageTotal Funding
$4.9BKey Investors
Clearlake Capital GroupNational Football LeagueAlameda Research
2022-12-06Private Equity· $700M
2022-03-02Private Equity· $1.5B
2022-01-01Series Unknown· $10M
Recent News
Rochester Business Journal
2025-12-24
2025-12-24
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