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NBCUniversal · 2 days ago

Director, Platform Operations & Delivery

New York, NY

Full-time

Hybrid

Director/Executive

$165K/yr - $210K/yr

10+ years exp

NBCUniversal is one of the world's leading media and entertainment companies. They are seeking a Director, Platform Operations & Delivery to lead the operational team responsible for managing the Data Platform and ensuring high-quality results for external data integrations.

BroadcastingMedia and EntertainmentNews

H1B Sponsor Likely

Responsibilities

Lead, mentor, and scale the Platform Operations & Delivery team. Foster a culture of operational excellence, accountability, and continuous improvement

Manage capacity planning for incoming requests

Serve as the primary technical point of escalation for external partners (e.g., Measurement Vendors, Retail Partners) and technology vendors (Snowflake, LiveRamp, Databricks), driving resolution on critical roadmap blockers or incidents

Oversee the end-to-end provisioning process for Data Clean Rooms. Transition ad-hoc setups into repeatable, automated patterns (Infrastructure as Code) to support rapid partner onboarding

Define and enforce Service Level Agreements (SLAs) for data availability and freshness

Establish "Gold Standard" operating procedures for privacy checks, identity resolution and library deployments within environments

Own the compute and storage budget for the Operations pillar. Shift from reactive monitoring to proactive forecasting of Snowflake and Databricks spend

Lead cost-optimization initiatives to refactor expensive pipelines, optimize warehouse sizing, and maximize ROI

Provide architectural guidance on complex integrations (e.g., choosing between Native Apps vs. Data Sharing vs. Iceberg Tables) to ensure long-term maintainability

Build a "DevOps culture" focused on automation, observability, and continuous improvement

Implement InfoSec requirements

Design and build internal AI Agents (using frameworks like LangChain, Snowflake Cortex, or LangGraph) to automate complex manual workflows and tasks

Qualification

Data EngineeringPlatform OperationsCloud Data ExpertiseAd Tech ExperienceSnowflake ArchitectureDatabricks KnowledgeFinancial AcumenAI FrameworksIncident ManagementOperational ExcellenceContinuous ImprovementAutomationLeadershipTeam Management

Required

Bachelor's degree or higher in Computer Science, Information Systems, Software, Electrical or Electronics Engineering

10+ years of experience in Data Engineering or Platform Operations, with 4+ years in a people management role leading technical teams

Demonstrated success in managing 24/7 production data environments and overseeing incident management processes

Strategic experience with Ad Tech / Marketing Tech ecosystems (Measurement, Identity, Clean Rooms) and partner interoperability

Proven ability to partner with Product and Business leaders to translate business requirements into technical roadmaps

Deep Cloud Data Expertise: Extensive knowledge of Snowflake architecture (Snowpark, Native Apps, Data Sharing) or with Databricks (Lakehouse, Unity Catalog)

Solid understanding of Data Collaboration landscapes (LiveRamp, Snowflake, Databricks, AWS)

Strong financial acumen (FinOps); experience managing cloud budgets, forecasting compute spend, and driving cost-reduction initiatives across Snowflake/Databricks

Experience building applications with LLMs, RAG, Vector Databases, or frameworks like LangChain/LlamaIndex

Preferred

SnowPro Core Certification or Databricks Certified Data Engineer Associate

SnowPro Advanced: Data Engineer or Databricks Certified Data Engineer Professional

Benefits

Medical, dental and vision insurance

401(k)

Paid leave

Tuition reimbursement

A variety of other discounts and perks

Company

NBCUniversal

Glassdoor4.0

NBCUniversal is a media company that provides entertainment and news development, production, distribution, and marketing services. It is a sub-organization of Comcast.

Founded in 1912

New York, New York, USA

10001+ employees

https://www.nbcuniversal.com/

H1B Sponsorship

NBCUniversal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)