John Evans Recruiting ยท 2 days ago
Customer Service Specialist
Baltimore, MD
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $55K/yrJohn Evans Recruiting is seeking a Customer Service Specialist to join a well-established, publicly traded financial services company headquartered in Baltimore, MD. This role is designed as a launch point for internal advancement, offering structured training and exposure to multiple business functions.
Staffing & Recruiting
Hiring Manager
Mike Gorsuch
Responsibilities
Serve as a primary point of contact for clients via phone, email, and digital channels
Provide timely, accurate, and professional responses to client inquiries
Educate clients on products, services, and account features
Resolve issues efficiently while maintaining a high standard of customer satisfaction
Document interactions and maintain accurate records within internal systems
Collaborate with internal teams to ensure seamless client experiences
Qualification
Required
Bachelor's degree preferred; open to new graduates
Prior customer service, call center, retail, hospitality, or financial services experience a plus
Strong communication and interpersonal skills
Ability to manage multiple tasks in a fast-paced, client-focused environment
High level of professionalism, reliability, and attention to detail
Interest in career growth within a financial services organization
Benefits
Quarterly performance-based bonuses
Additional commission opportunities
Exceptional retirement benefits, including company contributions
Comprehensive healthcare coverage (medical, dental, vision)
Paid time off and holidays
Ongoing training, mentorship, and professional development
Company
John Evans Recruiting
John Evans Recruiting LLC - www.JERecruit.com - "Hire well. Do good." The right candidate can make a world of difference for a business.
Founded in 2021
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase