Grandview Medical Center - Birmingham, AL ยท 13 hours ago
Scheduling Specialist
Birmingham, AL
Full-time
Onsite
New Grad, Entry Level
0+ years expGrandview Medical Center is a healthcare provider seeking a Scheduling Specialist to manage and optimize the scheduling process for patients and physicians. The role involves coordinating appointments and ensuring efficient utilization of resources while providing excellent customer service.
Health CareHospitalMedicalOncology
Responsibilities
Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources
Notifies patients of appointment confirmations, cancellations, or reschedules, and provide necessary information and instructions
Accurately enters patient information, appointment details, and updates into the hospital's electronic medical records (EMR) or scheduling system
Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules
Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions
Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files
Receives orders from the Order Facilitator and reviews to make sure the orders are valid
Contacts patients to complete scheduling procedure(s) and or test(s) in Cerner Scheduling
Asks the necessary questions for specific tests and provide the required procedure preparation or instructions
Schedules appointments via phone with doctor's office if requested, once valid order is received
Processes STAT order immediately
Notifies ordering offices if unable to contract their patient to schedule procedures
Addresses patient inquiries regarding scheduling, appointment changes, and concerns, ensuring a high level of patient satisfaction
Offers alternative scheduling options when needed to accommodate patient preferences and medical needs
Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
H.S. Diploma or GED required
0-2 years of experience in scheduling, patient coordination, or administrative support within a healthcare setting required
Preferred
Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred
Experience with Electronic Health Records (EHR) or scheduling software preferred
Company
Grandview Medical Center - Birmingham, AL
Grandview Medical Center is a 434-bed tertiary care hospital that provides healthcare services to patients in Birmingham and surrounding communities.
1001-5000 employees
H1B Sponsorship
Grandview Medical Center - Birmingham, AL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Ashley Mathews
Assistant Chief Executive Officer
Recent News
Birmingham Business Journal
2025-01-29
Birmingham Business Journal
2025-01-11
Birmingham Business Journal
2025-01-08
Company data provided by crunchbase