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Giving Home Health Care · 1 day ago

Patient Coordinator

Farmington, NM

Full-time

Onsite

Entry Level

$24/hr - $26/hr

1+ years exp

Giving Home Health Care is a leading provider of personalized, in-home care for individuals impacted by health conditions related to their work in nuclear facilities. The Patient Coordinator will support patients by facilitating communication between them and healthcare providers, conducting home visits, and ensuring resource delivery and patient well-being.

Hospital & Health Care

Responsibilities

Will receive the patients from Patient Development department through a warm handoff process

Attend the patients’ doctor visits to provide support, address concerns, and facilitate communication between patients and healthcare providers

Conduct home visits to assess patients’ needs, deliver resources, and provide additional assistance as required

Conduct an initial set up home visit for patients newly approved for home health care. Provide information on the program, as well as facilitate caregiver onboarding

Deliver comprehensive patient binders to patients’ homes containing plan of care and training information

Serve as the main point of contact for patients, ensuring they have a dedicated resource for all inquiries, concerns, and updates regarding their care

Make courtesy calls to patients to check on their well-being, address immediate concerns, and maintain open lines of communication between the patient and the Giving Home Health Care clinical team

Conduct milestone calls to track patient progress, update them timely regarding their care, approvals, caregiver status, and any other updates to their care

Qualification

Patient NavigationHealthcare ExperienceMS OfficeCommunicationRelationship BuildingSelf-MotivatedTime Management

Required

Strong work ethic and relationship building skills

Self-motivated with the ability to manage time appropriately

Strong communication skills inside of the office and outside

Experience with MS Office products (Outlook, Word, Excel, etc.)

Minimum associate level education preferred. (High school diploma or equivalent is required.)

Minimum 1-3 year of experience in a Care Team or Patient Navigation role

Must have valid driver's license and your own transportation

Dependable transportation to be able to travel locally between locations including patient homes, physician offices and Giving offices

Preferred

Healthcare experience preferred

Benefits

Company holidays, floating holiday, and birthday holiday

Vacation (PTO) and Sick Days

Competitive benefit plans

Company paid STD and LTD

Tuition reimbursement program

Monthly cell phone reimbursement

401(k) with matching

Company

Giving Home Health Care

Giving Home Health Care is a health care coordinator and chronic care manager dedicated to advocating for and serving individuals with conditions contracted while working in nuclear energy programs for the Department of Energy.

Founded in 2012

Austin, Texas, US

201-500 employees