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General Services Corporation (GSC) · 1 day ago

Service Supervisor - Harbor Pointe

Atlanta,GA,US

Full-time

Onsite

Mid Level

3+ years exp

General Services Corporation (GSC) has been providing First Class Service since 1971, and they are seeking a Service Supervisor to join their team. The role involves supervising service employees, ensuring quality control, and overseeing on-site operations while maintaining compliance with safety regulations.

Real Estate

Responsibilities

Supervise the following service employees: Service technicians, carpenters, lifeguards/pool attendants, and regional tradesmen when in his/her area, in conformance with the HazCom Program, the Respiratory Protection Program, the Emergency Response Plan, the O&M Plans for Lead, Asbestos, Mold and Meth, and the Asbestos Work Practice Manual

Supervise all service on-site operations including, but not limited to regular service, turnover service, vehicles, beepers, equipment, paper flow, and communication in conformance with the HazCom Program, the Respiratory Protection Program, and the Emergency Response Plan, the O&M Plans for Lead, Asbestos, Mold, and Meth, and the Asbestos Work Practice Manual

Supervise service request completion to include maintaining an acceptable level of completed work orders

Ensure that all inspection reports are completed before the next inspection, or at the discretion of the Regional Property Manager

Provide quality control, review, and make suggestions on major equipment acquisitions

Review new products as well as service and turnover procedures

Supervise regular annual inspections for the condition of Presumed Asbestos-Containing Materials (PACM’s), Lead-Based Paint (LBP), smoke alarms, and any other items as designated by the Regional Property Manager

Conduct all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company’s Customer Service Program and philosophy

Ensure adherence to all company policies and procedures

Hands-on supervision and administration of the Service Department

Oversee the service staff while ensuring the prime physical condition of the community

Provide prompt customer service to Residents

Enforce adherence to environmental and OSHA regulation policies and procedures

Statistical reporting and budget responsibilities

Delegate work orders, schedule turns, and order supplies as needed

Review computerized purchase orders/budget reports

Assist Property Manager in responding to all service-related complaint letters and legal resident-related problems

Review and analyze Property Manager’s Daily Report (432A)

Review and analyze the Service Supervisor’s Daily Report

Supervise the preparation of and accountability for the following budgets and ensure operation within budget limits: a. Area Apartments —ordinary Operations Cash Flow for related accounts

Review, understand, comply, and ensure compliance with the Operations and Maintenance (O&M) Plans for Lead-Containing Coatings (Lead), Asbestos Containing Materials (Asbestos), Mold and Moisture Control (Mold), and Methamphetamine Laboratory Decontamination and Re-occupancy (Meth), the Asbestos Work Practice Manual, the Respiratory Protection Program, the Emergency Response Plan and the Hazard Communication (HazCom) Program

Implement all O&Ms and Programs at the property level. Implement and enforce work practices as outlined in the O&M Plans, Programs, and Asbestos Work Practice Manual, as applicable

Participate in, implement, and enforce requirements of the Respiratory Protection Program

Respond to all questions regarding Asbestos, Lead, Mold, and Meth

Implement Material Safety Data Sheet (MSDS) recommendations for the HazCom Program

Inventory: a. Adhere to Company Inventory procedures. b. Ensure service personnel understand and adhere to company policy regarding Inventory procedures

Other duties as assigned