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Foxtrot · 6 days ago

Facilities Manager

Chicago,IL,US

Full-time

Hybrid

Senior Level

5+ years exp

Foxtrot is reimagining the café experience, focusing on great food and genuine hospitality. They are seeking a Facilities Manager responsible for the maintenance, repair, and overall functionality of café and market locations, ensuring smooth operations and a great guest experience.

Consumer GoodsDeliveryE-CommerceShopping

Responsibilities

Own maintenance and repair operations across all existing locations, ensuring issues are addressed quickly and thoroughly

Respond to and coordinate urgent and emergency facilities issues, including HVAC, refrigeration, plumbing, electrical, and equipment failures

Support and troubleshoot in-store IT hardware issues and coordinate repair or replacement to minimize downtime and business impact

Conduct regular store walks and site visits to identify maintenance needs, safety risks, and opportunities for improvement

Troubleshoot common facilities issues and perform light hands-on work where appropriate

Execute and manage preventive maintenance schedules for key building systems and equipment

Coordinate service calls, manage work orders, and follow through to resolution, including quality checks and documentation

Maintain accurate records of repairs, warranties, service history, and asset condition

Source, schedule, and manage vendors for repairs and ongoing maintenance

Review scopes of work, invoices, and service quality to ensure accuracy and value

Track facilities spend and work within approved budgets, flagging trends or risks early

Serve as the primary facilities point of contact for Store Managers and Operations Leaders

Communicate clearly and consistently with store teams on issue status, timelines, and expectations

Educate store teams on basic equipment care, issue identification, and when to escalate problems

Build and maintain facilities and maintenance SOPs for store operations team

Provide facilities and technical support and expertise for new store construction projects

Support compliance with health, safety, and building requirements across all locations

Address safety concerns promptly and partner with Operations on corrective actions

Qualification

Facilities managementBuilding systems knowledgePreventive maintenanceVendor managementProblem solvingFinancial skillsCommunication skillsOrganizational skills