EIHAB Human Services, Inc. · 1 day ago
Program Coordinator NY
Dayhab Springfiled - Springfield Gardens, NY 11434
Full-time
Onsite
Mid, Senior Level
$62K/yr - $62K/yr
5+ years expEIHAB Human Services, Inc. is seeking a Program Coordinator responsible for ensuring the overall operations and services of a Day Program for individuals with intellectual disabilities and mental health needs. The role involves managing staff, maintaining compliance with regulations, and fostering a supportive environment for program participants.
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Responsibilities
Supervise and manage the day-to-day operations of Day Program and responsible for managing, planning, supervising, and coordinating the work of Site Supervisors. Effectively communicate and support the organization’s mission, vision, and values
Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance
Prepares and submits all required reports, incident reports, corrective action, statistics, and quality assurance functions to verify program services are in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Complete reports and ensure proper documentation of any incident at the facility
Conduct compliance reviews of the program to ensure state and agency record and program compliance and monitors and reviews all general events and incidents and develops systems to ensure the health and safety of individuals. Identifying risks and developing corrective plans to avoid potential incidents. Review all records and documentation prepared by the Client Coordinators on a regular basis to ensure compliance
Primary contact for Support Coordinators regarding programming questions, tour, and trial referrals for admission information and for families and individuals along with making a recommendation of the appropriate program, communication dispositions of potential of intakes
Communicate regularly with Support Coordinators, family members and community partners as necessary and directed and oversee the development and implementation of Person-Centered Plans, timely completion of Person-Centered Reviews
Ensure and track staff Program Specific Training for staff compliance and that staff are adequately trained to implement individual full care plan. Supervise the maintenance of assigned staff records regarding PPD’s and training certification. Train new hires and provide an orientation, to ensure that the staff is clear about their responsibilities
Responsible for physical plant of the facility, which include daily morning walk-throughs of the facility, including but not limited to fire extinguisher/fire safety/smoke alarm checks, seasonal equipment checks (air conditioners, boilers, screens etc.), broken furniture, hazards, cleanliness; and noting any needed materials or items. Follow Maintenance Request Procedures and follow up to secure maintenance and repair services, as needed, as well as ensure that furnishings are appropriate, sufficient, and in good condition
Manage and arrange admissions and/or discharges and will work closely with intake, program staff, family members, and agency representatives in effectively coordinating these processes
Ensure payroll is completed for direct reports and oversee and monitor management to ensure all respective workforce payroll is completed
Ensure that staff are assigned to task, groups, and activities according to the operational procedures
Ensure that program vehicles are maintained and monitor staff to ensure they are following driving procedures including completing the travel log
Conduct Arrival and Departure Observation to ensure adequate supervision and that all safeguards and plans are followed and follow the Program Structured Scheduled procedures and ensure the Day Habilitation program is adequately staffed, based on regulatory ratios; as well as implements and oversee Route Schedules to ensure safety and organization
Observes programming and mealtimes to ensure that individuals safeguards are followed, and the individuals are safe at all times according to their protective oversight plans and other plans
Review all food requisitions and maintain inventory. Ensure all food noted on the menu is available for the individual in accordance with diet restrictions or prescribed diet according to their documented safeguards
Utilizes effective professional and empathetic interpersonal skills when counseling, supporting or negotiating to handle sensitive issues with families, staff and outside agencies
Monitors and ensures that activities, both inside and outside of the Day Support, comply with State and Federal regulations and Agency and Program specific policies and procedures. Ensure policies and procedures are followed with training and observation
Directly supervises staff and management support staff in planning and coordinating services designed to: teach individuals life skills necessary to establish and maintain their independence and increase individuals’ participation in social and community-based activities, increase individuals’ range of socially appropriate behaviors and habits to increase acceptance and integration in the community at large and assist individuals in maintaining health and safety skills
Ensures requests and secure maintenance and repair services, as needed, as well as ensures that furnishings are appropriate, sufficient, and in good condition
Evaluates the performance of Group Leaders and Direct Support Professionals, provides training and foster team building and positive productive work relationships on site and the staff’s performance in addition to the understanding and implementation of the Direct Support Professional Core Competencies
Assess, review, and keep records of all individuals to ensure accuracy, compliance, and quality services
Conduct monthly staff meeting as needed with Management, Support Staff and Direct Support Professionals to ensure that relevant agency information is delivered to necessary staff. Assess and ensure the development of team productivity, allocates resources and staff
Attends and participates in required meetings, staff development and training programs, services meeting and agency wide management meetings
Establish procedure and protocol for the integration of special services in the Day Habilitation program and consult and collaborate issues impacting the facility with team supervisors and others
Schedule fire drills and emergency evacuation drills individuals, monitor their progress regarding safety and maintain records and ensure completion and proper documentation of drills
Work collaboratively with IDT team and provide effective communication to ensure adequate continuity of care and review all Interdisciplinary Team summaries/ reports and recommendations to ensure implementation and follow up
Responsible for maintaining and keeping the Stipend Records and Agreements in compliance and ensuring the Stipend Request procedures are followed in an orderly fashion
Coordinate with the Client Coordinator and Program Management Staff and maintain all individuals’ day plans and update each plan as needed and developing goals for the individuals, monitors individuals progress and safety, and review such progress on a daily basis; documents all outcomes and make appropriate recommendations and relays relevant information to the IDT team and departments on a daily basis
Covers the duties of leadership roles in the event of a vacant position or leave time
Performs all other duties assigned
Qualification
Required
Employee must possess the ability to interact with individuals and staff professionally and ethically
Understand and implement service plans
Complete all required documentation clearly, legibly and in a timely manner
Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities
Knowledge of basic human physical and psychological needs
Knowledge of simple health and safety precautions
Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene
Ability to write progress and behavior reports using a professional, objective style and voice
Ability to use computers and other electronic equipment
Ability to interact with individuals, community members and other treatment team members
Ability to read and comprehend technical training manuals
Ability to follow written and oral instructions and course of action
Ability to learn basic operation and maintenance of adaptive equipment
Ability to be supportive and patient
Ability to be a team player
Ability to observe, record and report participant's behavior, attitude and physical condition
Ability to be on call and work extended day to day hours
Ability to prioritize conflicting deadlines
Ability to observe, record, and report participant's behavior, attitude, and physical conditions
Ability to obtain SCIP, First Aid/CPR certification and Medication Administration Training
Attention to detail and structured way of approaching tasks (well organized) to plan ahead and result oriented (proactive)
Associates Degree in the Human Service-related field (or equivalent credits), with six years' work experience in the OPWDD and serving the intellectually developmentally disabled population and at least three years in a supervisory role, or
High School Diploma/GED with ten years' work experience in the OPWDD and serving the intellectually developmentally disabled population and at least five years in a supervisory role
Must be experienced in handling confidential information in the strictest manner
Can multi-task and analyze problems and determine corrective measures
Self-starter, takes initiative and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others
Evidence of ability to prioritize, manage and complete task and projects with tight deadlines
Successful completion of delegated and assigned trainings determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations
Obtain a valid, unrestricted NYS Driver's License in accordance with Agency Standards
Preferred
Obtain previous noted requirements and
Bachelor's Degree in the Human Service-related field, with five years' work experience in the OPWDD and serving the intellectually developmentally disabled population and at least 2 years in a supervisory role
Company
EIHAB Human Services, Inc.
EIHAB Human Services is a multilingual, multicultural not for profit organization dedicated to serving children and adults with developmental disabilities, intellectual disability, behavioral health challenges, and dual diagnoses with mental health illnesses.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Hamdy Elgindy
Co- Interim Chief Executive Officer - CFO
Company data provided by crunchbase