Ampcus Inc · 4 months ago
Customer Service Representative – Benefits Enrollment Analyst
United States
Full-time
Remote
New Grad, Entry LevelAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are in search of a highly motivated candidate to assist the Principal HR Specialist/Sr. Specialist in an assigned Human Resource sub-function such as HR Help Center.
Data ManagementInformation Technology
Responsibilities
HR Help Center: Process associate's concerns, inquiries, and requests relating to Benefits enrollment: Handles and resolves Tier 1 cases within 24 hours following quality standards of Local Work Instructions and HR Operations' Official Playbook; Redirects and assigns Tier 2 cases to appropriate HR functions and ensures resolution
Acts as front-facing HR resource to associates for other HR admin requirements
Qualification
Required
High school graduate
Good oral and written communication skills for business correspondences
Analytical skills
Customer focused
Contact Center Experience
Reporting skills
Has experience in utilizing Workday & Ticketing Tools
Company
Ampcus Inc
Ampcus is a global IT and business staffing and consulting firm specializing in digital solutions and human capital management.
Founded in 2004
1001-5000 employees
H1B Sponsorship
Ampcus Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (13)
2023 (7)
2022 (16)
2021 (13)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
Raj Narayan
Sr. Vice President, Strategic Sales
Recent News
2025-08-18
2025-07-31
Seattle TechFlash
2025-07-15
Company data provided by crunchbase