State of South Dakota · 1 day ago
Business Services Specialist
The State of South Dakota is seeking a Business Services Specialist to join the Department of Labor & Regulation. This role involves connecting businesses with various services, understanding workforce challenges, and assisting in workforce recruitment and retention efforts.
Government
Responsibilities
Share information about our services and connect employers with resources
Organize local and statewide hiring events
Assist with the Workforce Knowledge Series
Promote and market virtual workshops
Facilitate Rapid Response Events
Build trusting connections with local chambers and economic development groups
Develop partnerships to connect employers with job seekers using our services
Work with other state and local agencies to coordinate services
Be familiar with labor market information, training opportunities, and education facilities to help employers make informed decisions and maintain a skilled workforce
Be comfortable operating within SDWORKS: Employer Accounts, Services, Case Notes
Conduct H2A Job Orders and housing inspections
Assist with the Migrant Seasonal Farmworker Outreach program
Attend job fairs
Verify business accounts in SDWORKS
Determine and host Workforce Knowledge Series events
Provide information about business services
Develop business relationships
Qualification
Required
Knowledge of South Dakota Department of Labor and Regulation services and programs
Knowledge of business recruiting practices and human resource related areas of expertise
Knowledge of Federal and State Labor Laws
Knowledge of customer service methods to employers
Knowledge of workforce training strategies
Knowledge of interview, placement, and counseling techniques
Knowledge of community resources and support services
Knowledge of Federal Bonding Program
Ability to research area openings, new employers and upcoming employment needs through websites, publications, social media, and other avenues that lead to reaching out to employers
Ability to assist employers in accessing our job database and coach them on how to use our database to have a positive experience
Ability to advise and inform employers of state and federal labor laws and refer them to the proper department when necessary
Ability to perform public relations duties as a representative of DLR through attendance at community and campus events, Chamber of Commerce activities, ribbon cuttings and local community job fairs
Ability to conduct outreach to existing and new job seekers (students and graduates) to obtain a qualified applicant pool within the SDWORKS data base
Ability to use a computer and typical office equipment and software
Ability to communicate information clearly and concisely
Ability to develop and maintain effective relationships with coworkers, job applicants, employers, and representatives of public and private agencies
Ability to work independently, and as a team player
Ability to multitask
Ability to probe for critical information
Ability to maintain accurate records
Preferred
National Career Readiness Certificate
Benefits
$0 premium employee health insurance option
Eleven paid holidays
Generous vacation and sick leave accrual
Dental
Vision
Other insurance options
Retirement benefits
Company
State of South Dakota
Governor Larry Rhoden’s goal is to create a culture in state government centered around servant leadership, civility, openness, and responsiveness.