Senior Customer Assessment Analyst jobs in United States
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TRIMEDX · 10 hours ago

Senior Customer Assessment Analyst

positionIndianapolis, IN
timeFull-time
remoteHybrid
seniorityMid, Senior Level
date3+ years exp

TRIMEDX is committed to serving clients, patients, and communities with care and performance. The Senior Customer Assessment Analyst role focuses on strategic customer initiatives, supporting the development of clinical engineering programs tailored to client needs and operational strategies.

Asset ManagementHealth CareHospital

Responsibilities

Assist in winning new business by conducting market and customer analysis to understand the scope of a new customer opportunity (for example, in an RFP/RFQ/RFI)
Communicate with the customers’ financial leaders to obtain data needed for analysis
Perform forensic analysis of the general ledger
Analyze vendor service contracts, customer inventory, and labor to complete a current state assessment
Compile, review, and analyze customer, competitor, and other relevant data to develop TRIMEDX medical equipment servicing program solutions/proposals and pricing strategies that meet the needs of the customer
Manage assigned initiatives from response creation through customer Go Live
Prepare financial models to quantify the projected revenue and profit on new business opportunities
Meet with Operations/Finance/Business Development to review financial findings/pricing development
Complete hand off documents for Reconciliation/Service Contract Onboarding teams
Update process/procedure documentation as needed
Continuous improvement of program responsibilities
All other duties as assigned

Qualification

Financial modelingForensic analysisMicrosoft ExcelAnalytical skillsAccess databaseBusiness developmentProject managementCollaborative relationshipsStrategic thinkingAdaptability

Required

Ability to successfully work in an environment with a high degree of change is a must
Strong Microsoft Excel and Access database skills required
Strong analytical skills and proven ability to extract insights from large sets of data and share findings in appropriate presentation formats
Ability to build, establish, and manage collaborative relationships
Ability to be strategic and think outside-the-box
Project management skills with the ability to prioritize work and balance multiple projects
Associates degree or equivalent experience

Preferred

3+ years relevant work experience (FP&A, forensic analysis, business valuation, strategic pricing, business development, etc.) preferred
Experience in financial modeling is desired

Company

TRIMEDX

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TRIMEDX is a provider of clinical engineering, medical device cybersecurity and clinical asset management solutions.
dateFounded in 1998
location
Indianapolis, Indiana, USA
people-size1001-5000 employees
web-link
https://trimedx.com/

Funding

Current Stage
Late Stage
Total Funding
$0.2M
2014-01-21Debt Financing· $0.2M

Leadership Team

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Neil de Crescenzo
Chief Executive Officer
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Christopher Dunkerley
CFO
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Recent News

GlobeNewswire
TRIMEDX launches TRIMEDX-AIQ™, an AI-native clinical asset intelligence offering built on the industry’s most extensive repository of medical device data
2025-12-15
TRIMEDX
TRIMEDX named a Top 100 Global Inspiring Workplace in 2025
2025-09-17
TRIMEDX
Clinical Asset Management leader TRIMEDX adds to leadership team with key technology hire to accelerate innovation and AI strategy
2025-09-04
Company data provided by crunchbase