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Microsoft · 11 hours ago

Cloud Solution Architect - Azure Platform (Infrastructure & Resiliency)

United States

Full-time

Remote

Mid, Senior Level

$106K/yr - $204K/yr

4+ years exp

Microsoft is a global leader in technology and innovation, and they are seeking a Cloud Solution Architect for their Azure Platform. In this role, you will support customers in building secure and scalable cloud foundations while focusing on environment resiliency and platform reliability, guiding customers through solution design and deployment.

Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware

Growth Opportunities

No H1B

Responsibilities

Act as the technical service leader and SME on the entire lifecycle of Success Program services focused on Microsoft Azure customer environment health, resiliency, governance, and compliance solutions. This includes aligning service architecture and design with business priorities and requirements, orchestrating build and deployment, managing updates, and supporting change adoption

Demonstrate thought leadership and subject matter expertise across service components, developing IP, influencing design and delivery quality, and enabling others through strategic guidance

Lead technical engagements across design, build, and operations, removing blockers and accelerating adoption of Azure Landing Zones, Azure Policy, Azure Monitor, Azure Backup, Azure Site Recovery, Microsoft Entra ID, RBAC, networking, and platform reliability controls

Drive positive Customer Satisfaction and become a trusted advisor, providing feedback & insights from customers/partners as you develop and expand impactful relationships with customer and partner architects, C-level Technical Decision Makers (TDMs), and business stakeholders

Provide direction to TDMs and build the bridge between TDMs and Business Decision Makers (BDMs)

Develop opportunities to drive Customer Success business results and help Customers get value from their Microsoft investments

Support team technical skilling on Microsoft cloud health & governance platforms based on area demands & Customer Success goals, share expertise in relevant communities, contribute to IP creation & reuse, and connect gaps and patterns across business and technology areas

Partner with other CSAs, CSAMs, and Product Groups to drive unified delivery and technical excellence

Qualification

Cloud technologiesAzure Landing ZonesAzure PolicyTechnical Certification in CloudSite Reliability EngineeringMulti-cloud governanceCustomer-facing experienceTechnical project experience

Required

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience

Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties

Preferred

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience

4+ years experience working in a customer-facing role (e.g., internal and/or external)

4+ years experience working on technical projects

Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Demonstrated technical expertise in at least one of the following Microsoft cloud health & governance platforms: Azure Landing Zones, Azure Policy, RBAC, Microsoft Entra ID, Azure Monitor / Log Analytics, Azure Backup & Site Recovery, Reliability engineering across networking, identity, compute

Azure infrastructure certifications (e.g., Microsoft Certified: Azure Administrator Associate (AZ-104); Microsoft Certified: Azure Solutions Architect Expert (AZ-305)

Site Reliability Engineering (SRE) experience and reliability patterns across networking, identity, and compute

Multi-cloud governance exposure (AWS Control Tower; Google Cloud Resource Hierarchy)