1440 Multiversity · 16 hours ago
Program Research Analyst
1440 Multiversity is a nonprofit philanthropic learning destination nestled in the redwoods of the Santa Cruz Mountains. The Program Research Analyst supports the operational and analytical backbone of educational programming by managing program data, ensuring compliance, and transforming data into actionable insights for strategic planning.
Health Wellness & Fitness
Responsibilities
Develop, maintain, and audit reports across PMS, Delphi, and Oracle systems
Design and run complex database queries to support program analysis and forecasting
Utilize advanced Excel tools (pivot tables, VLOOKUP, macros) to analyze trends and produce dashboards
Monitor and ensure data accuracy across all programming and reporting systems
Support system upgrades and troubleshoot data or platform issues
Gather and evaluate learning and faculty requirements to support exempt status and learning pillar alignment
Prepare program documentation including turnovers, program briefs, activity reporting, site visit alerts, and communiqués
Support strategic planning, forecasting, goal tracking, and production reporting
Collaborate closely with all teams
Provide end-user training and technical support as needed
Identify opportunities for automation and workflow improvements
Translate stakeholder needs into actionable reporting and system solutions
Participate in program, events, operations, and strategy meetings
Qualification
Required
High school diploma or GED
Strong experience with PMS systems, Delphi.fdc, Salesforce, and Oracle databases
Advanced Excel proficiency (including formulas, pivot tables, lookups, macros)
Strong data validation, auditing, and reporting skills
Strong analytical and problem-solving abilities
Excellent communication and cross-department collaboration skills
High attention to detail with strong organizational discipline
Proactive mindset with a passion for continuous improvement
Alignment with 1440's culture of Deep Hospitality and mission-driven service
Preferred
Bachelor's degree in Information Systems, Computer Science, Business, or related field
3+ years in a business analyst or data-focused role, ideally in hospitality, nonprofit, service, or education environments
Benefits
Health
Dental
Vision
Retirement plans
Paid time off
And more
Company
1440 Multiversity
1440 Multiversity is a 501(c)(3) nonprofit learning destination where energy, discovery and creativity flourish.
Funding
Current Stage
Growth StageRecent News
Silicon Valley Business Journal
2023-11-03
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