WEI (Worldcom Exchange, Inc.) ยท 1 month ago
Int'l Shipping Logistics Coordinator
WEI is a service and solution technology provider that focuses on building quality relationships with clients. The International Sales and Logistics Coordinator supports WEI's global operations by managing international sales, shipments, and post-sales activities, acting as a liaison among vendors, customers, and internal teams.
ConsultingInformation Technology
Responsibilities
Assist with international pre-sales activities including quoting, deal registration, and feasibility assessments
Process customer purchase orders and create corresponding vendor purchase orders in coordination with the appropriate WEI team
Support invoicing and documentation for both WEI Salem and WEI Spain transactions
Maintain accurate records within company systems (Holded, TigerPaw, Peachtree, etc.)
Scope all logistics legs including export shipping, drayage, freight forwarding, local carrier arrangements, and final-mile delivery
Coordinate with vendors, freight forwarders, and carriers to ensure timely, compliant international shipments
Track shipments and proactively communicate delivery status and any delays to internal teams and customers
Resolve shipment issues related to customs clearance, duties, or carrier delays (e.g., with TecEx, FedEx, etc.)
Serve as a customer point of contact for post-sales support related to international orders
Liaise with international vendors to manage pricing, documentation, and delivery schedules
Provide clear communication and updates throughout the order lifecycle to ensure customer satisfaction
Support the International Sales and Logistics Manager in managing WEI's EU operations and associated systems
Assist with the preparation of export documentation and ensure compliance with global trade regulations
Provide backup coverage for deal registration, vendor communication, and quoting as needed
Qualification
Required
Must be able to work onsite in Salem, MA fulltime (No remote candidates please)
Must have extensive experience handling international shipping and logistics to include currency exchange, domestic and foreign customs requirements
Must have experience with international shipping lead time and shipment methods
Must be able to provide proof of legal US work authorization without requiring sponsorship now or at any point in the future
Company
WEI (Worldcom Exchange, Inc.)
WEI is a premier IT solutions provider focused on building and extending quality relationships with clients.