Digital Product Manager, Small Business Lending jobs in United States
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TD Securities · 1 day ago

Digital Product Manager, Small Business Lending

TD Securities is one of the world's leading global financial institutions, and they are seeking a Senior Digital Manager to lead the end-to-end development and implementation of long-term business strategies. The role involves collaborating with various business segments to drive digital business strategies and enhance customer experiences.

BankingFinanceFinancial Services
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H1B Sponsor Likelynote

Responsibilities

Leads the development and execution of the long-term strategic plan and associated roadmaps for the capabilities assigned, ensuring they will achieve the target state directly owning the business rationale for each initiative i.e. cost/benefit, strategic alignment, etc
Acts as the Digital project lead for assigned capabilities for projects/programs to ensure that outcomes meet the target state vision both in terms of capabilities and commercial value
Looks at strategies that will help increase our digitally active customer base; deliver on platform and line of business roadmaps
Interacts, collaborates and helps influence peers and business partners at all levels to ensure alignment to the long-term roadmap and strategic plan of the capabilities assigned
Uses forward thinking and identify impacts of an initiative on all user groups, by determining needs / requirements / priorities and defining options and achieving consensus on approaches, where possible
Builds the business case, defines the rollout plan in collaboration with other partners and ensures that commercial targets are met
Delivers legendary customer experiences by building product strategies and managing and delivering multiple complex projects
Manages issues or escalations in relation to the capabilities within the portfolio
Adheres to enterprise frameworks or methodologies that relate to Digital activities within the business area
Drives the successful execution of the end-to-end lifecycle of assigned key business capabilities including the end to end financial ownership, ongoing optimization (people, process, enablers), ongoing sustainment oversight including user adoption and engagement
Supports Senior Management as a subject matter expert for delivering the next evolution of key capabilities
Sets and drives achievement of digital sales and servicing targets, optimizing distribution between assisted channels and Digital
Attends and participates in internal and external industry committees and/or conferences for capabilities assigned
Identifies and manages risks (market, operational, technology) associated with the business area
Identifies and implements process improvements that reduce costs or create capacity within capabilities assigned
Manages vendor partners, as applicable, to obtain assistance in defining capabilities and roadmap for the business
Works with partners to ensure all tools are in place for successful sustainment of the capabilities assigned; Oversees the development of operations / sales / technology support tools and templates for impacted employees; Ensures communication and change management strategies are in place
Is the point of contact for the business and various business partners, like Marketing, Project Delivery, Technology Delivery, Operations, etc. on any day-to-day inquiries or BAU changes
Clearly defines capability success metrics around overall effectiveness for capabilities assigned and tracks progress
Develops portfolio dashboard, for capabilities assigned, that could include testimonials and portfolio metrics for reporting to business lines; the report would include successes and challenges and trends frequency of reporting
Actively seeks feedback from users and support areas including the various business partners like Project Delivery, Technology Delivery, Operations, etc
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk initiatives / activities as necessary
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Manages through ambiguity, lead Planning efforts through PI Planning and other Agile efforts
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest
Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Qualification

Digital business strategyStakeholder engagementProject managementRisk managementAgile methodologiesLeadershipCollaborationCommunicationMentorship

Required

Undergraduate degree or relevant professional certifications, designations, or equivalent required
10+ years relevant experience

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition

Company

TD Securities

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TD Securities is an investment banking that offers global transaction, M&A advisory, foreign exchange, and equity research services.

H1B Sponsorship

TD Securities has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (49)
2023 (37)
2022 (31)
2021 (27)
2020 (30)

Funding

Current Stage
Late Stage

Leadership Team

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Rona Ambrose
Deputy Chairwoman
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Company data provided by crunchbase