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Archipelago · 1 day ago

Customer Account Executive

New York, New York, United States

Full-time

Onsite

Mid, Senior Level

$110K/yr - $150K/yr

2+ years exp

Archipelago is redefining the landscape of commercial property and casualty insurance with innovative AI solutions. They are seeking a Customer Account Executive to preserve and expand their customer base, focusing on building long-term relationships and driving sales growth.

Computer Software

Responsibilities

Meet and exceed sales goals (quotas) through strategic prospecting, qualifying, managing, and closing sales net new opportunities within the top insurance brokers

Run expert discovery, tailor demos of product and drive structured pilots with clear success criteria and timelines

Prepare Customer Order Forms and manage contracting process with Finance, Legal, and Security

Cross-Functional Collaboration - Partner with Marketing/BDR on targeted campaigns; work with Product and Customer Success to translate pilot feedback into wins and expansions

Operational Excellence - Maintain complete, accurate CRM hygiene (activities, contacts, stages, next steps); report on KPIs and continuously refine the sales process

Qualification

Enterprise software salesSaaS solutionsInsurance sector experienceCollaborationSelf-directedResourcefulCustomer serviceSales process managementWork ethicTeam player