HomeTrust Bank · 12 hours ago
IT Hardware Technician I
Asheville, North Carolina, United States
Full-time
Hybrid
Entry Level
2+ years expHomeTrust Bank is a community-focused financial institution established in 1926, dedicated to providing value-added banking services. The IT Hardware Technician I is responsible for managing the daily operational aspects of the bank's IT hardware assets, including procurement, tracking, and maintenance of hardware standards.
BankingCommunitiesFinancial Services
Responsibilities
Manage hardware lifecycles including asset procurement, tracking, upgrades, end-of-life planning, and disposal
Ensure hardware standards are documented, maintained, and enforced bank wide
Image and deploy computers to end users with minimal direction
Conduct routine field service wrk within branch network as needed with minimal direction
Independently research validate, and resolve defects and outages reported by end users
When required, escalate issues to the appropriately experienced IT team member and/or external vendor
Mantain informational, procedural, and troubleshooting documentation to department standards
Ensure timely completion of personal deliverables, meet service level agreements, and follow departmental procedures
Act as an escalation point for the IT Support Technician I
Coordinate new user provisioning with IAM Specialists
Maintain confidentiality and security of sensitive information
Adhere to all corporate policies and procedures, Federal and State regulations, and laws
Complete all mandatory annual compliance training
Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws
Perform other duties and special projects as assigned
Qualification
Required
2+ years of related experience
Strong problem-solving and analytical skills
Clear, accurate, and concise verbal and written communication skills
Strong organization and time management skills
Ability to quickly and independently learn new technologies and programs
Ability to understand and use Bank policies and procedures to ensure operational efficiency and regulatory compliance
Ability to work with confidential information appropriately
Ability to think and act within guidelines and limitations of bank policy and assigned personal authority
Valid Driver's License
Proficient in Microsoft Office products
Associates degree in related field or equivalent combination of education and experience
CompTIA A+ certification or equivalent experience
Preferred
Bachelor's degree in a related field
CompTIA Cloud+, CompTIA Security+, and CompTIA Network+ certifications
Banking or financial services experience
Company
HomeTrust Bank
HomeTrust Bank is a chartered, community-focused financial institution.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-07-11IPO
Leadership Team
Robert Moore
Senior Vice President
Recent News
HomeTrust Bancshares, Inc.
2025-11-18
HomeTrust Bancshares, Inc.
2025-09-02
2025-08-13
Company data provided by crunchbase