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Arizona Public Service - APS · 1 day ago

IT Solutions Architect III / Senior | Infrastructure

Phoenix, AZ

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Arizona Public Service - APS is seeking a highly skilled and experienced IT Solutions Architect III/Senior to join their Solutions Architecture team. This role is responsible for designing, implementing, and optimizing scalable, secure, and resilient infrastructure solutions and enterprise support services across all major service domains.

Electrical DistributionEnergySustainability

No H1B

U.S. Citizen Only

Responsibilities

Architect and deliver solutions for Compute & Storage, including Infrastructure Architecture, Enterprise Storage, Server Operations, Backup, Patch/Policy Management, and Performance Management

Lead Cloud initiatives, covering Cloud Solutions, Cloud Engineering, Cloud Security, and Cloud Operations

Oversee Data Center architecture and operations, including colocation and facility management

Ensure robust disaster recovery, business continuity, and infrastructure security measures are in place

Contribute to I&O strategy, intake, and action facilitation

Support vendor management, contract negotiations, and IT asset management (hardware/software)

Drive automation initiatives and participate in the Automation Center of Excellence (COE)

Lead demand and portfolio delivery, ITIL service management, and policy/compliance/risk management

Oversee end user support, including IT support, customer care, workstation engineering, and remote access management

Manage observability and network operations center (NOC) functions, ensuring proactive monitoring and rapid incident response

Lead infrastructure security (network security, IAM) and field services for workstations and remote users

Align infrastructure and support services with the strategic direction of the Infrastructure & Operations organization

Partner with IT leadership, business stakeholders, and cross-functional teams to ensure infrastructure and support services meet evolving business needs and regulatory requirements

Develop and maintain documentation, standards, and solution patterns to ensure consistency and compliance across the enterprise

Design and implement infrastructure security measures to protect organizational assets and ensure compliance with industry standards and regulatory requirements

Conduct vulnerability assessments, patch management, and enforce data protection policies

Leads and coordinates the technical and business discussions to drive the future architecture direction

Responsible for analysis, design, and development of architectural roadmaps and implementation plan

Supports, develops, and communicates policies, standards, guidelines and procedures

Contributes to the development of software and other delivery platforms with reusable components

Partners with business leaders to understand business needs and provides technology options and considerations

Provides advice to internal clients and teams on future requirement, architecture decision and system optimization

Leads the technical design of systems and services, and communicates their design decisions

Contributes to designs applied to all aspects of business systems and/or infrastructure prototypes and eventual implementation

Validates architectural decisions on a day to day basis

Leads the research of emerging technology, industry and market trends to identify potential impact to architecture

Provides guidance, coaching, and training to other employees within job area

Manage major/complex projects at this level, involving delegation of work and review of work products

Qualification

Infrastructure ArchitectureCloud SolutionsDisaster RecoveryITIL Service ManagementVendor ManagementAutomation InitiativesInfrastructure SecurityAnalytical SkillsTechnical KnowledgeCompliance KnowledgeCommunication SkillsProblem-Solving SkillsCollaboration SkillsDocumentation Skills

Required

Bachelors' degree in Information Technology or related field

PLUS seven (7) years of prior relevant experience or equivalent combination of education and directly related experience

Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas

Bachelors' degree in Information Technology or related field

PLUS ten (10) years of prior relevant experience or equivalent combination of education and directly related experience

Requires mastery level technical knowledge, typically obtained through advanced education and experience across multiple business areas or systems to improve technology planning and development

Deep technical knowledge in infrastructure, enterprise support services, and working knowledge of related domains

Proven experience as a Solutions Architect with a focus on infrastructure, enterprise support services, cloud, virtualization, and disaster recovery

Strong understanding of infrastructure protocols, technologies, and security best practices

Excellent analytical, problem-solving, and communication skills, with the ability to balance technical and business considerations