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NorthWestern Energy · 1 day ago

Telecom Technician

Butte, MT

Full-time

Onsite

Entry Level

$34.68/hr - $57.63/hr

2+ years exp

NorthWestern Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota and Nebraska. The Telecom Technician is responsible for the installation, maintenance, and monitoring of telecommunications networks, ensuring seamless operation and optimizing network performance to meet business and customer needs.

Clean EnergyElectrical DistributionEnergyEnergy EfficiencyEnergy ManagementNatural ResourcesRenewable Energy

Responsibilities

Monitor network performance and connectivity

Perform regular maintenance checks to ensure network health

Identify and troubleshoot network issues to minimize downtime

Assist in the installation, configuration, and support for network equipment, including RF systems, multiplexors, routers, switches, and other telecommunication hardware

Assist in the deployment of new network infrastructure and upgrades

Provide knowledge and technical support to other team members and field operations

Respond to network related incident and service requests promptly, emergency response outside normal work hours may be required

Document all technical issues and solutions in a timely manner, including filing any external regulatory filings that may be required

Analyze network traffic and performance in an effort to provide optimized, redundant, and reliable services

Maintain detailed records of network configurations, changes, and incidents

Ensure compliance with industry standards and regulations

Work collaboratively with other departments that rely upon telecommunication services

Work overtime including evening and weekend shifts in response to acute service needs

Lift and manipulate needed equipment weighing up to 50 pounds

Occasionally drive to installation locations

All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics

Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

Qualification

Networking technologiesTelecommunication systemsAnalytical skillsFirst Aid/CPR CertificationSafety knowledgeSafety practicesCommunication skillsTeamworkProblem-solving skills

Required

Associates or technical college degree in an electronics-related field or related military or industrial experience or two years of related experience in the telecommunication technician field

Strong analytical and problem-solving skills

Ability to work independently and as part of a team

Proficiency in networking and telecommunication technologies

Excellent communication and interpersonal skills

Valid driver's license and satisfactory driving record

First Aid/CPR Certification

Knowledge of applicable codes and safety

Commitment to safe working practices and knowledge of safety policies/procedures

Demonstrate and maintain a good safety record

Preferred

Commercial Driver's license preferred or the ability to obtain

Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus (click on the link to certify at no cost)

Benefits

401K with company match up to 4% and non-elective contribution up to 7%

Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)

Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial heath)

Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)

Tuition reimbursement

Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)

Paid company endorsed volunteer opportunities

Paid parental leave

Paid bereavement leave

Paid training opportunities

Paid time off starting on your first day, plus 11 paid holidays