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DTI (Diversified Technology Inc.) · 11 hours ago

Senior Business Analyst

Chicago, IL

Full-time

Onsite

Senior Level

5+ years exp

DTI (Diversified Technology Inc.) is a successful IT Consulting/Staffing firm based in Chicago. The Senior Business Analyst will support Chicago Public Schools' data, AI, and digital enablement initiatives by leading business analysis, requirements development, and value articulation for key projects related to AI readiness and learning ecosystems.

Information Technology & Services

Responsibilities

Assess current workflows, data sources, and system limitations related to CPS Assist, AI readiness, and AI learning initiatives

Quantify time savings, efficiency gains, workforce readiness improvements, and scalability benefits across school, network, and district levels

Develop value frameworks that capture operational, instructional, and workforce impacts of AI enablement and support tools

Identify opportunities for automation, reduced manual effort, improved transparency, and more informed decision-making

Model current-state pain points and future-state benefits using measurable indicators and baseline data

Craft clear, compelling narratives that connect district challenges to CPS Assist, AI readiness, and AI University solutions

Translate technical and data-driven insights into accessible language for school leaders, executives, and non-technical stakeholders

Produce executive- and board-ready materials including briefing documents, presentations, and progress updates

Pair quantitative findings with qualitative insights to build persuasive business cases supporting continued investment in AI and digital learning initiatives

Lead requirements elicitation through interviews, workshops, and discovery sessions with IT, academics, operations, and school-level staff

Document user journeys, process flows, and current-to-future-state models for all in-scope projects

Serve as a translator between technical teams and business users to ensure shared understanding and alignment

Support change management through clear messaging and documentation that explains purpose, value, and expected outcomes

Lead end-to-end requirements development, including functional requirements, user stories, acceptance criteria, and future-state workflows

Validate feasibility and alignment with district policy, governance, and instructional priorities

Support vendor and partner discussions as needed by documenting system capabilities, integration needs, and operational impacts

Conduct current-state analysis of CPS Assist workflows, use cases, and data inputs

Define functional and non-functional requirements supporting scalable support, guidance, and AI-assisted assistance models

Document success metrics related to efficiency, responsiveness, and user adoption

Lead the development of an AI Readiness Framework aligned to literacy, tech readiness, and workforce competencies

Map existing data sources, identify gaps, and design a manual + automated data collection workflow

Build the Tier Calculator logic and business rules for school classification

Partner with communications teams to support transparent public reporting

Conduct current-state analysis on district AI literacy and staff/student needs

Define enhanced badge pathways, including learning outcomes and progression requirements

Lead requirements for AI Literacy modules integrated into Skyline

Facilitate partnership scoping with AI Advisory Council organizations

Document technical and operational needs for an AI University Digital Hub and physical Community Center

A Collection of Data-Backed Anecdotes: A portfolio of powerful, vetted stories with supporting metrics that leadership can use in presentations to secure funding and drive engagement

Value Management Presentation: A final summary presentation for project leadership that synthesizes all quantitative and qualitative findings into a compelling business case for continued investment in data quality

Complete onboarding and training, including any certification requirements, with the goal of achieving business analysis certification if not already achieved

Participate in weekly check-ins with the Manager, IT Business Partnership to report on progress, challenges, and accomplishments

Provide weekly progress reports on all projects, including time spent, challenges encountered, and status updates

Establish strong relationships with business units to enhance collaboration and ensure alignment with CPS-specific tools and practices

Qualification

Business analysisData governanceProject managementAI/ML initiativesExcelGoogle SheetsRequirements documentationProcess modelingSQLTableauPower BIAgileWaterfallStakeholder managementCommunication skillsFacilitation skills

Required

Bachelor's degree in Business, Information Technology, or related field

5+ years of experience in business analysis, preferably within the public sector or large institutions

5+ years of experience in information technology, preferably within the public sector or large institutions

Experience managing complex projects involving multiple stakeholders and cross-functional teams

Proficiency in developing business cases, conducting feasibility studies, and facilitating project documentation

Strong quantitative and qualitative analysis skills, with the ability to synthesize data from various sources

Demonstrated ability to translate complex data analysis into clear, compelling narratives and business cases for a non-technical audience

Strong communication, meeting facilitation and presentation skills, with the ability to translate technical concepts into clear business terms

Very strong writing abilities

Very strong ability to create presentations with a quality design

Expertise in Excel and Google Sheets

Expertise in business analysis tools (e.g., requirements documentation, data flow mapping, process modeling)

Strong project management and organizational skills

Ability to self-manage, handle competing priorities and ensure on-time project delivery

Familiarity with IT project management methodologies (e.g., Agile, Waterfall) and project management software to track and report on project status and manage requirements, timelines and deliverables