Allstate · 5 days ago
Remote Estimating - Auto Damage Adjuster - Remote (EST/CST)
United States
Full-time
Remote
Entry, Mid Level
$54K/yr - $85K/yr
2+ years expAllstate is a leading insurance company dedicated to protecting families and their belongings. They are seeking a Remote Estimating - Auto Damage Adjuster who will manage outbound claims, conduct virtual inspections, negotiate settlements, and ensure efficient claims processing using advanced technology.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
No H1B
Responsibilities
Provide exceptional customer service by managing outbound claims in non-staffed areas, including reviewing damage, writing repair estimates, creating supplements, and handling total losses for a wide range of vehicles
Conduct virtual inspections using advanced technology such as photos and live video, completing total loss valuations, and negotiating settlements with repair facilities, tow yards, and customers
Estimate repair times for rental or loss of use
Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using sharp critical thinking skills
Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
Keep a clear record of your work in a claims system that you will be trained on, ensuring timely and accurate documentation is completed as you work on each claim
Qualification
Required
Strong problem-solving skills
Attention to detail
Pending management skills
Clear communication skills
Self-motivated
Detail-oriented
Comfortable working in a flexible environment
On-camera presence for customer assistance and team meetings
Willingness to work schedules determined by business requirements
Ability to conduct virtual inspections using advanced technology
Experience in managing outbound claims
Ability to negotiate settlements with repair facilities, tow yards, and customers
Ability to estimate repair times for rental or loss of use
Ability to craft comprehensive cost estimates for paintwork, body, frame restoration, and mechanical
Proficiency in using virtual inspection tools and applications
Strong analytical skills to assess damages and write accurate estimates
Excellent communication skills to interact with customers and stakeholders effectively
Ability to work independently and manage time efficiently in a virtual work environment
Familiarity with insurance policies and industry regulations related to auto claims
Ability to evaluate and negotiate claims settlements with customers, vendors, third party carriers, and claimants
Ability to utilize multiple tools to get the job done in a fast-paced environment
Ability to execute policies along policy agreements and keep a clear record of work in a claims system
Ability to attend 1-week of training in Wheeling, IL
Ability to secure adjuster and/or appraiser license within 60 days of hire
Preferred
24 months+ previous experience in auto Collision estimating using CCC or Mitchell
Benefits
Medical, dental, and vision coverage.
Allstate pension plan and 401(k) savings plan.
Ayco financial coaching.
Spring Health mental and emotional wellbeing resources.
Paid parental leave.
Adoption reimbursement.
Paid time off.
Tuition reimbursement.
Wellness incentives.
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product
Recent News
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