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Shimadzu Scientific Instruments · 2 days ago

Field Service Engineer - Physical Measurements

Atlanta, Georgia, United States

Full-time

Onsite

Entry, Mid Level

$79K/yr - $81K/yr

1+ years exp

Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. They are seeking a Physical Measurements Service Specialist to provide exceptional service and support for their physical measurement instrumentation, including repair, maintenance, installation, and technical support for customers.

AnalyticsBiotechnology

H1B Sponsor Likely

Responsibilities

Provide daily repair, maintenance, calibration and installation support for physical measurement instruments

Perform in-house bench repairs as needed while primarily handling field service calls with limited supervision

Travel within the local region and other regions if needed (including day and overnight trips) to support customer needs

Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations

Provide training to customers and internal personnel on proper instrument operation and maintenance

Accurately document all repairs, product failures, and improvements to ensure compliance with company standards

Assist in the development and execution of preventative maintenance procedures for instruments

Maintain and control repair parts inventory in the assigned region

Qualification

Physical measurement instrumentationTechnical supportMaterial Science degreeField support experienceCustomer relations skillsTroubleshooting skillsCommunication skills

Required

Bachelor's degree in Material Science, Engineering, or a related field; or equivalent experience

At least 1 year of experience in field support of physical measurement instrumentation

Strong technical knowledge and understanding of physical measurement instruments such as testing machines, or similar products

Excellent communication and customer relations skills

Ability to travel within the assigned territory, including overnight stays as needed

Ability to troubleshoot complex instrumentation issues and provide effective solutions

Preferred

2+ years preferred in field support of physical measurement instrumentation; UTM, Hardness testers, X-Ray, or similar products

Benefits

Matching 401K & Profit-Sharing Program

Flexible Spending/Health Savings Accounts

Generous & Front-Loaded Paid Time Off Plan

Tuition Assistance Program for both graduate and undergraduate levels

Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs

Business casual Dress Attire & casual (jeans) Friday!

Employee Resource Groups to network, build a sense of community and enhance one’s career and personal development

Additional compensation is available through either an Incentive and/or Commission Plan.

Additional compensation is offered through a Cost-of-Living Adjustment (COLA)

Company

Shimadzu Scientific Instruments

Shimadzu provides a broad range of analytical instruments indispensable for research, development & quality control in a variety of fields.

Founded in 1975

Washington, District of Columbia, USA

501-1000 employees

https://www.ssi.shimadzu.com

H1B Sponsorship

Shimadzu Scientific Instruments has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (2)