Apply on Employer Site

McFarlin Stanford · 6 days ago

People Operations Success Coordinator

Rochester, New York Metropolitan Area

Full-time

Onsite

New Grad, Entry Level

$60K/yr - $75K/yr

McFarlin Stanford is focused on building a strong frontline production workforce, and they are seeking a People Operations Success Coordinator to attract, onboard, and retain field employees. This role involves active recruiting, collaborative onboarding, and ongoing employee engagement efforts, particularly within the Latin American community.

Management Consulting

Hiring Manager

Ben Krocheski

Responsibilities

Proactively recruit production and field employees through non-traditional channels, including: City and community events, Community colleges and vocational schools, Local organizations, churches, and workforce centers, Job fairs and neighborhood outreach

Manage the company’s presence on niche platforms to reach passive candidates and an Employee Referral Program

Collaborate with the Administrative team supporting marketing initiatives to create and share 'Day in the Life' content

Act as a brand ambassador for the company, clearly communicating: Company values and culture, Career opportunities and growth paths, Expectations of working in the field

Build and maintain a local talent pipeline for ongoing hiring needs

Maintain accurate candidate data, tracks and report on key performance indicators (KPIs)

Partner with operations managers to understand labor needs and hiring priorities

Conduct initial screenings to assess cultural fit, attitude, work ethic, and understanding of the role

Verify physical capabilities and basic equipment familiarity during the initial screening

Coordinate necessary pre-employment steps or background checks

Regularly report on local competitor’s wages and benefits

Design and manage a comprehensive onboarding journey

Spend significant time on active job sites with new hires during their first week

Act as a bilingual bridge to ensure the Crew Leader’s instructions are fully understood

Observe the new hire’s initial performance to provide immediate coaching

Identify and remove immediate barriers to efficiency

Collaborate with operations managers to ensure new hires are proficient in safety & standards, digital tools, and performance expectations

Implement and oversee a 'Crew Buddy' system

Act as a culture advocate by providing operations leaders with actionable data

Conduct formal 30/60/90-day stay interviews to assess employee satisfaction

Join technical onboarding sessions as a people and culture advocate

Provide feedback to operations leaders on candidate readiness, training gaps, and communication or cultural alignment issues

Serve as a trusted point of contact for new hires during their first weeks

Help ensure onboarding is consistent, welcoming, and aligned with company values

Build deep trust with field employees through regular site visits and bilingual 1-on-1 'stay interviews'

Identify early warning signs of turnover and proactively collaborate with leadership

Actively promote internal growth by helping employees understand and pursue specialized certifications

Ensure company values are not just 'on a wall' but lived in the field

Lead recognition initiatives and foster social connection through mobile-first communication channels

Serve as a transparent communication link between field feedback and management decisions

Qualification

Recruiting experienceCommunity outreachBilingual (Spanish & English)Latin American cultureRelationship-driven personalityProactive mindsetCommunicationInterpersonal skillsWork ethic