ECLARO ยท 13 hours ago
Program Manager - Digital & Marketing Enablement
Orlando, FL
Contract
Onsite
Senior Level
$71.42/hr - $74.07/hr
7+ years expECLARO is a global leader in private aviation support services, committed to excellence on the ground and in the air. The Program Manager - Digital & Marketing Enablement leads enterprise programs that support customer growth and marketing effectiveness through digital platforms, overseeing initiatives that enhance customer experiences.
Staffing & Recruiting
Responsibilities
Own a portfolio of digital and marketing enablement programs aligned to business priorities
Support program objectives, success measures, and delivery roadmaps for CRM and website initiatives
Prioritize initiatives, along with IT, based on customer impact, business need, and organizational readiness
Lead programs that improve customer acquisition, engagement, and retention
Ensure CRM and website capabilities support segmentation, personalization, campaign execution, and sales enablement
Partner with Marketing and Sales leaders to enable consistent, data-driven customer interactions
Serve as a strategic bridge between Marketing, Sales, Digital, and Technology teams
Facilitate alignment on priorities, trade-offs, and sequencing
Provide clear, outcome-focused updates to senior leadership
Manage external partners, agencies, and system integrators
Oversee budgets, timelines, and delivery quality
Ensure solutions align with enterprise standards, security, and data privacy requirements
Partner with the assigned Change Manager to drive change management and adoption across marketing and business teams
Ensure teams are prepared to effectively use CRM and digital platforms
Identify opportunities to improve processes, usability, and platform effectiveness
Qualification
Required
Bachelor's degree in Business, Marketing, Information Systems, or related field
7-10+ years of experience leading business-driven digital or marketing programs
Proven experience delivering CRM and customer-facing website initiatives
Strong stakeholder management, communication, and decision-making skills
Core Competencies: Business-Led Program Management, Customer Engagement & Marketing Enablement, CRM & Digital Experience Platforms, Cross-Functional Leadership, Change Management & Adoption
Preferred
Experience in marketing operations, digital transformation, or customer experience programs
Familiarity with CRM, website design, integrations, marketing automation, analytics, and customer data platforms
PMP, Agile, or similar program management certification
Benefits
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
Company
ECLARO
ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada and the Philippines.
1001-5000 employees
H1B Sponsorship
ECLARO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Nicholas Butcher
QA CTO Label Specialist
Dan Broderick
Chief Delivery Officer
Company data provided by crunchbase