Automotive Business Development Representative (BDC) / Internet Sales jobs in United States
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DARCARS Automotive Group · 1 day ago

Automotive Business Development Representative (BDC) / Internet Sales

positionEnglewood, NJ
timeFull-time
remoteOnsite
seniorityMid Level

DARCARS Automotive Group is seeking an Automotive Business Development Representative (BDC) / Internet Sales to join their team. In this role, you will serve as the digital bridge between the dealership and customers, guiding them through the purchasing process and ensuring an exceptional experience with every interaction.

AutomotiveRetail

Responsibilities

Pull and manage leads through our CRM
Respond promptly to inquiries via phone, text, chat, or email
Serve as a knowledgeable first point of contact on products, services, and the DARCARS brand
Convert online interest into in-store appointments
Follow communication scripts to maintain consistency and quality
Log all customer interactions in real-time
Build strong working relationships with dealership personnel
Meet or exceed performance goals, including response time and conversion metrics
Learn and train with the manufacturer to become an expert

Qualification

Sales BDC ExperienceCRM experienceCustomer service experienceMulti-tasking abilityWillingness to learnCommunication skillsAttention to detailOrganizational skillsTeam-first mentalityPositive attitude

Required

Sales BDC Experience Required
Excellent written and verbal communication skills
To be computer savvy
Strong attention to detail and organizational skills
High energy, positive attitude, and a team-first mentality
Ability to multi-task and manage leads efficiently
Willingness to learn and grow in a fast-paced environment
Availability to work evenings, weekends, and most holidays
Not Remote Eligible

Preferred

Previous experience in customer service, sales, or call center environments
Automotive experience a plus, but not necessary – we provide full training!
CRM experience (e.g., DriveCentric, VinSolutions, Elead)

Benefits

Comprehensive Benefits Plan including 401k
Employee discounts on vehicle purchases, parts and service repairs
Opportunities to join our community service initiatives
Internal career advancement opportunities

Company

DARCARS Automotive Group

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DARCARS Automotive Group is an automobile dealership company.
dateFounded in 1977
location
Silver Spring, Maryland, USA
people-size1001-5000 employees
web-link
https://www.darcars.com/

Funding

Current Stage
Late Stage

Leadership Team

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John Darvish
President & CEO
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Stephen Kearney
Chief Financial Officer
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Recent News

Automotive News
DARCARS Lexus, Infiniti lawsuits withdrawn; resolution unclear
2023-12-25
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Mount Kisco SeptemberFest 2023 | TAPinto
2023-12-25
Company data provided by crunchbase