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PACSUN · 12 hours ago

Store Manager, Orlando International Outlets

Orlando, Florida, United States

Full-time

Onsite

Mid, Senior Level

5+ years exp

Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. The Store Manager will prioritize tasks, support product directives, and ensure a positive customer experience while achieving sales and operational goals.

FashionSports

Responsibilities

Prioritizes and delegates tasks to meet all selling, visual, and operational needs

Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools

Supports and executes all product, visual and marketing directives, and maintains standards set by the company

Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience

Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction

Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store

Accountable to self and others for achieving all company sales, metric and operational goals

Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense

Creates shortage action plans to minimize loss and achieve shrinkage goal

Drives and executes all digital sales strategies including ship from store and BOPIS within the store

Communicates store and customer feedback to the District or Market Manager to grow the business

Consistently coaches the Management and Associate teams to ensure alignment and motivation around the company’s strategies and goals

Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR

Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends

Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

Qualification

Retail management experienceSales results drivingMathematical proficiencyEffective communication skillsTime management skillsPassion for fashionLeadership qualitiesInterpersonal skills