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Steampunk, Inc. · 2 days ago

Senior Disruption Designer

McLean, VA

Full-time

Hybrid

Senior Level, Lead/Staff

$120K/yr - $180K/yr

8+ years exp

Steampunk, Inc. is a Change Agent in the Federal contracting industry, focusing on innovative solutions for government clients. The Senior Disruption Designer will guide clients through the Design Intelligence™ framework, employing human-centered design methods to facilitate organizational change and transformation.

ConsultingInformation Technology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Participate in all aspects of discovery to understand: client mission and goals; stakeholders, users and their ecosystems; current state journeys; user segments; program , project, and transformation objectives

Conduct workshops and interviews to frame pain points and opportunities ; define problem statements and determine change readiness and areas of resistance

Synthesize research and data and craft compelling stories and presentations to communicate insights and recommendations that will shape transformation and change enablement

Develop and deploy communication plans , pilot plans, and training plans in partnership with key stakeholders and their customers

Develop and deploy change management plans that articulate actionable recommendations for organizational and workflow improvement

Develop, deploy, and measure key performance indicators for transformation and adoption

Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment

Understand and embrace the specifications and constraints of a given technology, platform and/or operational environment and understand how change management should be integrated into technological considerations

Ensure all deliverables across a variety of projects are produced at the highest quality

Qualification

Change management experienceCurrent state assessmentsProsci Change Management certificationPowerPoint proficiencyHuman-Centered DesignAgile delivery frameworkAnalytical skillsCollaboration toolsProject-based environmentStakeholder interviewsWritten communicationPresentation skills

Required

Ability to obtain a U.S. government Public Trust Security Clearance

8 + years of experience in change management and well-versed in change management best practices and models

Thorough knowledge and demonstrated experience in current state assessments, future state visioning and communication planning

Thorough knowledge and demonstrated experience conducting user and stakeholder interviews and synthesizing data and insights into personas, action, and training plans

Ability to think strategically and holistically and connect dots across multiple workstreams, stakeholder groups, and ecosystems

Proficiency in PowerPoint and collaboration tools like Mural

A natural curiosity for solving problems coupled with strong analytical skills

A collaborative nature with excellent written communication and presentation skills

Experience working in a project-based environment

NIH experience or degree in Bioinformatics, Data Science, Public Health Informatics, Computer Science, Health IT, or equivalent

Prosci Change Management certification

Local to Washington, DC metro area

Preferred

Onsite 2 days a week

Previous work experience in or with the federal government

Previous work experience as a consultant

Experience in Human-Centered Design / Customer Experience Design

Experience with various SaaS products

Experience working on multi-disciplinary, cross-functional teams including Service Designers, UX and UI designers, technologists, data scientists, engineers, and solution architects

Experience working within an Agile delivery framework including writing user stories and story pointing

Benefits

Steampunk’s total compensation package for employees.

Company

Steampunk, Inc.

Glassdoor4.4

Steampunk is anchored by a startup culture with a customer-centered delivery approach, we put our Federal government clients in the center of everything we design, develop, and deliver to drive high-quality mission impacts and user experiences at speed.

Founded in 2019

Washington, District of Columbia, USA

201-500 employees