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Steampunk, Inc. · 1 day ago

Senior ServiceNow Developer

US-VA-McLean

Full-time

Onsite

Mid, Senior Level

$120K/yr - $175K/yr

5+ years exp

Steampunk, Inc. is looking for a Senior ServiceNow Developer to support one of their federal customers. This role involves modernizing the agency's information security program and applying the latest technology to enhance enterprise IT delivery and risk management.

ConsultingInformation Technology

Growth Opportunities

Responsibilities

Supports Service Now team to develop and mature CMDB, ITSM, and other modules by organizing and applying updated policy and workflows

Drives development of business process into Service Now applications to create self service catalog improvements

Develops solutions within the ServiceNow environment for applications, forms, workflows, UI, Business Rules, ACLs, Catalog Items, and any other ServiceNow related configurations required to support client process improvements

Provides expertise in ServiceNOW data loads, transform maps, and XMLs

Provides advanced troubleshooting in ServiceNOW for a variety of difficult software problems and bug fixes

Develops and maintains process mapping, depicting processes and workflows across organizational boundaries

Translates requirements and develops fully functional features by working closely with the team lead and stakeholders

Works with process owners to document current processes and re-design those processes in custom ServiceNow workflows to be more efficient

Develops and maintains ServiceNOW and JIRA dashboard(s) for performance reporting. Provides ongoing implementation, change management, and strategic communications and documentation support

Utilizes Agile methodologies for ServiceNOW development and maintain Dev-Test-Prod pipelines

Demonstrates strong understanding of API integrations

Qualification

ServiceNow developmentServiceNow Certified Systems AdministratorServiceNow Certified Application DeveloperAPI integrationsAgile methodologiesProcess mappingTroubleshootingPerformance reportingFederal policy experience

Required

5-10+ years of experience supporting Enterprise IT programs

ServiceNow Certified Systems Administrator (CSA) Required

Preferred

Experience with Service Now modules preferred (ITSM, CMDB, etc.)

ServiceNow Certified Application Developer (CAD) Preferred

Experience with federal policy and NIST RMF a plus

Company

Steampunk, Inc.

Glassdoor4.4

Steampunk is anchored by a startup culture with a customer-centered delivery approach, we put our Federal government clients in the center of everything we design, develop, and deliver to drive high-quality mission impacts and user experiences at speed.

Founded in 2019

Washington, District of Columbia, USA

201-500 employees