Operations Associate jobs in United States
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Bitwarden · 5 days ago

Operations Associate

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$60K/yr - $80K/yr
date1+ years exp

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. The Operations Associate will contribute to the development and improvement of sales and marketing processes, manage CRM data, and support cross-functional projects.

Cyber SecurityEnterprise SoftwareIdentity ManagementPrivacySoftware
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Growth Opportunities

Responsibilities

Customer Relationship Management (CRM) data cleansing to improve consistency and accuracy
Day-to-day management and development of the Bitwarden HubSpot instance, including process improvements and automations
Review and staging of marketing communications, and support for marketing events
Management and resolution of applicable customer support requests (documentation requests, redirection to sales, etc.)
Supporting daily, weekly, and monthly reporting and data auditing tasks
Maintaining documentation for Sales and Marketing Operations processes
Contributing to a variety of meetings and project sessions with leadership and stakeholders from other departments

Qualification

CRM administrationData analysisProject managementHubSpotG SuiteMS ExcelAsanaCommunication skillsDetail-orientedTime managementSelf-motivated

Required

1-3 years of experience in Sales or Marketing Operations
1-3 years CRM administration experience (HubSpot strongly preferred)
Experience leveraging data to improve processes
Ability to absorb new knowledge on a daily basis
Ability to multitask and complete projects in an expeditious and comprehensive manner
Ability to clearly communicate and work well with others
Ability to understand tools: databases, order entry, Stripe, Excel
Experience interacting with software vendors (product evaluations, relationship management)
Willingness to support AI agent and workflow development
Possess an upbeat attitude
Self-motivated and willing to learn
Exceptional written and verbal communication skills
Detail-oriented
Strong time management and organization skills
Ability to understand and work in the following applications/platforms: G Suite, MS Excel, Asana, Ninetailed/Contentful, and HubSpot

Company

Bitwarden

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Bitwarden provides open-source password management solutions for individuals, teams, and business organizations.
dateFounded in 2015
location
Santa Barbara, California, USA
people-size201-500 employees
web-link
https://bitwarden.com

Funding

Current Stage
Growth Stage
Total Funding
$100M
Key Investors
PSG Equity
2022-09-06Series B· $100M
2019-01-01Series A

Leadership Team

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Kyle Spearrin
Founder, Chief Technology Officer
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Recent News

headline.com
Headline Portfolio: Bitwarden
2026-01-13
Business Wire
Bitwarden Launches Vault Health Alerts and Password Coaching to Empower Users to Reduce Credential Risks in Real Time
2025-12-18
Business Wire
Bitwarden Announces General Availability of Access Intelligence to Strengthen Enterprise Identity Security and Remediate Credential Risks
2025-12-03
Company data provided by crunchbase