Bilingual (English/Spanish) Customer Service Representative jobs in United States
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Kanner & Pintaluga ยท 17 hours ago

Bilingual (English/Spanish) Customer Service Representative

Kanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. The Customer Service Representative is essential for managing client interactions and facilitating communications between clients, medical providers, and internal teams, primarily within the Personal Injury department.

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Responsibilities

Perform general office clerk duties and errands to support practice leadership
Handle incoming calls and other communications
Record information as needed
Prepare and circulate reports as needed
Prepare correspondence for approval by Managing Attorney
Coordinate events and meetings as needed
Perform additional duties as required

Qualification

Bilingual (English/Spanish)Customer service experienceHIPAA knowledgeMicrosoft Office SuiteOrganizational skillsAttention to detail

Required

High school/GED diploma required
Strong understanding of HIPAA requirements and the ability to maintain high levels of confidentiality
High attention to detail with the capability to scan, index, and manage documents accurately
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Strong organizational skills and the ability to manage multiple tasks simultaneously in a fast-paced environment

Preferred

Bilingual (English/Spanish) highly preferred; additional language skills in Creole are a plus
Customer service or previous office or executive assistant experience is preferred

Benefits

Paid Time Off, Holiday, Bereavement, and Sick Time
401K Retirement Savings Plan with Firm match
Group Medical/Dental/Vision Plans
Employer-Covered Supplemental Benefits
Voluntary Supplemental Benefits
Annual Performance Reviews

Company

Kanner & Pintaluga

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Kanner & Pintaluga is a property damage & personal injury law firm.

Funding

Current Stage
Late Stage

Leadership Team

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ARDALAN MONTAZER
Partner
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Alexis Altman
Partner
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Company data provided by crunchbase