Nordson Corporation · 14 hours ago
Inside Sales Representative
United States
Full-time
Remote
Mid Level
3+ years expNordson Packaging is a global leader in Packaging, committed to creating a diverse and inclusive workplace. The Inside Sales Representative will generate sales of systems and parts to assigned customers, build relationships, and manage customer interactions to achieve sales goals.
IndustrialManufacturingPackaging ServicesTest and Measurement
Responsibilities
Close sales and achieve annual inside sales budget
Responsible for doing and keeping up to date on phone calls/emails, contacts, and opportunities in the C4C CRM
Responsibility to increase system & parts penetration by promoting Top Products utilizing upselling strategies
Responsible for selling remotely: via phone, email, MS Teams, and other digital channels
Call customers to introduce new added value solutions
Provide part/system quotes to customers and prospect customers
Interact with the commercial sales team, customer service, technical service, and customers
Maintains detailed knowledge of Nordson Adhesive Packaging products, prices, policies, and procedures; knows which Nordson Adhesive Packaging products can be most advantageously used with all Adhesive Packaging applications
Provides basic technical assistance for all products to assigned customers. This includes part numbers, basic troubleshooting, and service support. Involve technical service team when request is deeply technical or complex
Work with the Field Service Technician for assigned customers requiring onsite service
Manage the Packaging Leads mailbox
Participate fully in product training sessions, meetings, skills training, and professional development classes
Support and assist customer service when there is an influx of quotes from customers
Other duties as assigned
Qualification
Required
Associate degree or equivalent experience is required
3-5 years of customer facing experience including but not limited to sales or customer service
Effective communication with both internal and external customers at all levels
Proficiency with Microsoft Office applications (Work, Excel, PowerPoint, MS Teams)
Ability to manage a continual flow of information on a regular basis
Ability to maintain a high level of professionalism while communicating with customers and sales
Flexibility and the desire to take on additional responsibilities
Preferred
College degree is preferred
Prior customer service/sales experience is a plus
Experience with Adhesive Dispensing Equipment and parts is preferred
Experience in industrial sales is preferred
Experience with SAP/C4C or other CRM contact management system is preferred
Company
Nordson Corporation
At Nordson, we believe that anything is possible.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.45B2024-09-04Post Ipo Debt· $600M
2023-09-08Post Ipo Debt· $850M
1979-12-21IPO
Leadership Team
Sundaram Nagarajan
President and CEO
Sarah Siddiqui
EVP, CHRO Nordson Corporation
Recent News
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