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Festival Foods · 1 week ago

Bakery Department Manager

2915 New Pinery Rd

Full-time

Onsite

Mid, Senior Level

5+ years exp

Festival Foods is a Wisconsin grocer committed to exceptional service and community support. The Bakery Department Manager will lead and inspire associates while ensuring high standards of guest service and operational excellence within the bakery department.

CommunitiesFood and Beverage

Responsibilities

Lead and Inspire: Mentor and guide all Bakery associates, reinforcing our culture of excellence in guest service and performance

Staffing: Ensure adequate staffing levels by interviewing and hiring top talent

Training: Train new associates and develop their skills to maintain high standards of service and quality

Scheduling: Finalize and approve weekly work schedules, ensuring efficient operation of the department

Performance Management: Conduct performance reviews, document policy violations, and provide corrective actions when necessary

Operational Excellence: Oversee all department standards, inventory levels, and accurate pricing to ensure smooth operations

Guest Services: Provide outstanding service to our guests, assist with their needs, and handle special requests

Collaboration: Work closely with the Store Director, Bakery Director, and other Department Managers to exceed guest expectations

Product Management: Monitor sales floor and back stock conditions, ensuring products are well-stocked, fresh, and visually appealing

Cleanliness and Safety: Maintain a clean and safe working environment, adhering to all food service and food safety regulations

Development: Develop Assistant Bakery Manager and/or Bakery Leads for future advancement opportunities

Administrative Duties: Manage timekeeping accuracy and communicate with HR regarding any scheduling adjustments or issues

Compliance: Ensure all quality standards and quantity expectations are met consistently

Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Support the Team: Other duties as assigned

Qualification

Retail ExpertiseLeadership ExperienceCustomer FocusSafety AwarenessWI Certified Food Manager LicenseEffective Problem-SolvingCommunication SkillsTraining SkillsPerformance ManagementOperational Excellence

Required

Ability to deal tactfully and effectively with guests and all associates

Ability to quickly assess and resolve issues in a dynamic and stressful work environment while supporting team members

Comprehensive understanding of safety requirements and company safety policies

Knowledge of the retail food business and perishable department operations, and merchandising expertise, with the ability to make timely and effective decisions

Good oral and written communication skills and the ability to interact with a diverse team

High School Education or equivalent combination of education and experience

Must have WI Certified Food Manager License (Festival will pay for certification if needed)

Preferred

Five to seven years of grocery or bakery experience preferred, with at least two years in a key leadership position

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.