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ASML · 4 days ago

Field Service Engineer

Malta, NY

Full-time

Onsite

New Grad, Entry Level

$64K/yr - $106K/yr

0+ years exp

ASML is a leading company in the semiconductor industry, seeking a Field Service Engineer to join their Customer Support organization. The role involves installing, repairing, and maintaining ASML systems at customer sites, ensuring optimal functionality and providing technical expertise to customers.

CommercialElectronicsHardwareIndustrialIndustrial ManufacturingMachinery ManufacturingManufacturingNanotechnologySemiconductorSoftware

Growth Opportunities

No H1B

Responsibilities

Install equipment at customer’s locations, including equipment with new features, unload components, inspect for damage, assemble, align and test

Analyze applicability, accuracy and adherence to design specifications

Evaluate and diagnose problems and make appropriate repairs, escalating when necessary

Answer customer questions and assist customers in a professional manner

Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures

Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis

Provide appropriate support and assistance to less experienced ASML personnel as necessary

Qualification

Mechanical aptitudeEnglish fluencyPneumatics knowledgeHydraulics knowledgeElectronics knowledgeSemiconductor processesTechnical communicationAttention to detailTeamworkProblem-solvingAdaptability

Required

Bachelor's degree or equivalent combination of education, skills and experience

0-1 years of work experience

The ability to fluently speak, read, and write in English is required

Ability to complete assignments with attention to detail and high degree of accuracy

Proven ability to perform effectively in a demanding environment with changing workloads

Work independently or as part of a team and follow through on assignments with minimal supervision

Clear and effective communication skills

Ability to establish and maintain cooperative working relationships with co-workers and customer

Work according to a strict set of procedures within the provided timelines

Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, and semiconductor processes, and relevant software

You must be work authorized in the United States without the need for employer sponsorship

Night shift required every 3 months. 15% pay difference

While performing the duties of this job, the employee routinely is required to sit, walk, talk, hear, use hands to keyboard, handle, and feel, stoop, kneel, crouch, twist, reach, and stretch

The employee is occasionally required to move around the campus

The employee may occasionally lift and/or move up to 50 pounds in weight unaided

May require travel dependent on company needs

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus

The environment generally is moderate in temperature and noise level

Must be able to read and interpret data, information, and documents

Can observe and respond to people and situations and interact with others encountered in the course of work

Willingness to continue learning and growing in a professional environment is necessary

Work is conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety

Expect to spend more than 50% of the time inside the clean room working with electromechanical equipment