Iterable · 2 days ago
Manager, Engineering (Nova)
Boston, MA
Full-time
Hybrid
Senior Level
$156K/yr - $242K/yr
5+ years expIterable is the leading AI-powered customer engagement platform that helps brands create dynamic, individualized experiences at scale. The Engineering Manager will lead a team responsible for integrating AI capabilities into the Iterable application, guiding engineers in developing reliable product features and enhancing customer engagement.
Artificial Intelligence (AI)MarketingMobile AppsSaaSSoftware
Responsibilities
Lead and support a team of engineers building agentic and AI-enabled product experiences
Partner closely with Product, Design, and Data Science leadership to translate AI capabilities into scalable, user-facing experiences
Guide the design and implementation of agent workflows, orchestration logic, and application integrations
Ensure AI-powered features are reliable, observable, secure, and ready for production use
Drive execution across multiple initiatives, balancing short-term delivery with sustainable technical direction
Foster strong engineering practices around code quality, testing, documentation, and iterative delivery
Coach and mentor engineers, supporting career growth and healthy team dynamics
Collaborate with other engineering and data teams to align on interfaces, dependencies, and shared goals
Contribute to hiring and onboarding as the team grows
Qualification
Required
Have at least 5 years of hands-on software development experience
Have at least 3 years of experience managing and growing software engineering teams
Strong background in application or platform engineering, ideally in a SaaS environment
Experience leading teams that integrate AI or ML-powered capabilities into production systems
Comfort operating at the intersection of product, platform, and data science teams
Strong technical judgment across system design, APIs, distributed systems, and developer workflows
Experience working with modern backend and frontend stacks
Ability to navigate ambiguity, make pragmatic trade-offs, and drive execution across multiple initiatives
Excellent communication skills and ability to align technical work with business and product goals
Preferred
Experience leading teams building agentic or LLM-powered product experiences
Familiarity with agent frameworks such as Mastra or similar orchestration tools
Prior work on decisioning engines, rules engines, or real-time personalization systems
Experience collaborating closely with Data Science and ML teams on production integrations
Background in marketing technology or customer engagement platforms
Experience scaling teams and systems in a remote-first environment
Benefits
Competitive salaries, meaningful equity, & 401(k) plan
Medical, dental, vision, & life insurance
Balance Days (additional paid holidays)
Fertility & Adoption Assistance
Paid Sabbatical
Flexible PTO
Monthly Employee Wellness allowance
Monthly Professional Development allowance
Pre-tax commuter benefits
Complete laptop workstation
Company
Iterable
Iterable is an AI-powered communication platform that improves customer retention with its marketing.
501-1000 employees
H1B Sponsorship
Iterable has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (7)
2023 (12)
2022 (21)
2021 (7)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$342.2MKey Investors
Viking Global InvestorsIndex VenturesCRV
2021-06-15Series E· $200M
2019-12-10Series D· $60M
2019-03-20Series C· $50M
Leadership Team
Sam Allen
Chief Executive Officer
Andrew Boni
Chief Scientist
Recent News
2025-12-09
Destination CRM
2025-11-21
Company data provided by crunchbase