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ClassDojo · 13 hours ago

District Partnerships Manager

San Francisco, CA

Full-time

Hybrid

Mid, Senior Level

$94K/yr - $128K/yr

4+ years exp

ClassDojo is dedicated to providing every child with an education they love, connecting K-12 teachers, children, and families through their flagship app. The District Partnerships Manager will engage with mid-size to large district partners, focusing on relationship-building and long-term retention while demonstrating the value of ClassDojo's offerings to key decision-makers.

E-LearningEdTechEducationKnowledge ManagementSoftware

Growth Opportunities

Responsibilities

Identify and cultivate relationships with key decision-makers and influencers across districts. Facilitate introductions and build engagement with cross-functional stakeholders to ensure full value realization

Lead the renewal process with a strategic, consultative approach to secure timely contract renewals and identify growth opportunities within existing accounts. Understand and navigate budget cycles, funding sources, and contract preferences

Facilitate Executive Business Reviews and Outcome Reviews, demonstrating how ClassDojo drives results aligned with district goals. Use data to reinforce value and identify areas for further improvement and growth

Build comprehensive, data-driven account plans that align with customer goals and map out proactive strategies for engagement, adoption, and expansion

Leverage adoption metrics, engagement data, and customer feedback to tailor account strategies, prioritize high-impact activities, and ensure districts broadly adopt ClassDojo

Partner with the broader Success and Implementation team (especially our District Onboarding Managers) and other teams such as marketing, product, and account executives to deliver cohesive support, streamline handoffs, and continuously improve outcomes

Qualification

Partnership ManagementAccount ManagementStrategic Relationship BuildingData AnalysisK-12 Education ExperienceTechnology LearningCustomer EngagementCommunication SkillsEmotional IntelligenceAdaptability

Required

4+ years of some combination of Partnership Management, Account Management or Renewal management

Proven experience expanding networks within organizations to include executive stakeholders and strategic contacts

Proven experience gathering referrals, closing renewals, navigating procurement, legal, and budget processes

Strong written and verbal communication skills. Experience presenting to and influencing executive stakeholders, with an ability to communicate value and strategic impact

High empathy and emotional intelligence: ability to understand customer goals and find workable solutions to their needs

Skilled in using data to inform account strategy and engagement, and comfortable analyzing adoption metrics, usage data, and other key performance indicators

Demonstrated ability to take full ownership of a portfolio of ~30-40 accounts

Thrives in a fast-paced environment, comfortable with ambiguity, and able to adapt to changing priorities

Experience in edtech or working on products for kids or educators

Ability to learn new technology and products quickly and comfortable with products such as SFDC, Notion, and Asana