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Indel Power Group · 1 week ago

Trainer - Volvo Penta Product

Baltimore, MD

Full-time

Hybrid

Mid Level

Indel Power Group is focused on developing training programs to meet OEM requirements and expand service capabilities. The Trainer will facilitate various types of training sessions and support corporate goals for growth and efficiency.

AutomotiveConsultingSupply Chain Management

Responsibilities

Successfully complete and actively maintain specific OEM trainer certifications for required OEM’s

Provide training and support for Indel dealers

Provide required training information and documentation to support factory audits

Provide OEM diagnostic software management and support

Create/maintain relationships with internal leadership teams to assist with the effective communication and development of specific training courses to meet organizational needs

Facilitate technical and customer service skills training for customer facing personnel

Conduct training sessions in formal classroom, web environment, and hands on for current Indel employees, new hires, and Indel dealers

Participate in technician recruitment programs to vocational schools

Works within and promotes corporate vision, mission, and values of the organization

Share technical knowledge, service bulletins, new product releases and other printed and verbal information with the appropriate personnel

Maintains, develops, and administers training materials & aids

Maintains corporate training documentation and training forecasts

Qualification

OEM trainer certificationsDiagnostic software managementTechnical training facilitationCustomer service skills trainingTraining material developmentRelationship building

Required

Successfully complete and actively maintain specific OEM trainer certifications for required OEM's