United Veteran Benefits Agency ยท 1 day ago
Veteran Service Coordinator
Saint Robert, MO
Full-time
Onsite
Entry, Mid Level
1+ years expUnited Veteran Benefits Agency is a Veteran owned organization dedicated to supporting active service-members and Veterans. They are seeking a Veteran Service Coordinator to assist with client interactions and ensure a smooth transition for Veterans regarding their benefits.
Information Technology & Services
Responsibilities
Be the first point of contact with potential and current client calls, including answering calls, checking voicemail, and responding to clients using both verbal and written communication
Pleasantly and professionally greet prospects and clients when they enter the building and either speak with them about the service provided, process overview, complete pre-screen or notify appropriate staff that their appointment has arrived
Review Prospect List, make initial contact and continuously follow up with prospective clients
Use Salesforce to set up accounts, track, and ensure follow up
Assist Veterans with supporting documents and online access
Receive payments from Veterans and take deposits to the bank as necessary
Coordinate office and business associate lunches, dinners, events, and meetings
Work with Marketing to make and/or present awards/certificates for charities and award ceremonies
Ensure the outside of the building and the reception area maintain a presentable and professional appearance
General office duties including ordering supplies, mail, trash, etc
All other tasks as assigned by Management
Qualification
Required
High school diploma or equivalent required
Excellent verbal and written communication skills
Self-motivated
Proficient in Microsoft Office Suite
Proficient with Adobe Acrobat
Excellent organizational skills and the ability to handle daily task management
Possess the ability to represent our company and brand in a professional manner
Preferred
1-3 years of experience in an administrative role preferred
Possess the ability to move a prospective client through the initial process necessary to become a client
Be a team player
Company
United Veteran Benefits Agency
United Veteran Benefits Agency providing one-on-one support and guidance tailored specifically to each Veteran.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Michael King, MA, MFA
Chief Operating Officer
Connie Jones
Managing Partner
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