netPolarity, Inc. (Saicon Consultants, Inc.) · 1 day ago
Credit Collections Analyst
United States
Contract
Remote
Senior Level
$28.58/hr - $30/hr
5+ years expnetPolarity, Inc. is seeking a Credit Collections Analyst to manage the timely collections of North America customer accounts receivable. The role involves developing relationships with account managers and customers while ensuring effective collection efforts and providing metrics reports on collection status.
DeliveryHuman ResourcesInformation TechnologyStaffing Agency
No H1B
Hiring Manager
Swarna Wadibhasme
Responsibilities
Review open accounts receivable and engage in required collection efforts
Make outbound collection calls/emails in a professional manner while maintaining and improving customer relations
Resolve client-billing problems and address accounts receivable delinquency, applying good customer service in a timely manner
Provide weekly and quarterly metrics reports with updates on collection status and analysis of movements on the accounts receivable ledger
Cash receipts – liaise with Order Management and Accounting teams to ensure correct cash application to customer accounts
License key extensions – manage customer software access in line with customer payments
Prepare cash flow forecasts for customer account portfolio. This involves examination of existing and future billings for all order types and an assessment of the expected collection dates
Prepare various reports as required
Occasional project work
Qualification
Required
At least 5 years of collections experience including interaction with a large customer base
Proficiency in Microsoft Office including Excel and Word is essential
Excellent communication, problem solving, and analytical skills required
Must be a self-starter capable of identifying and completing critical tasks independently with a sense of urgency
Must be detail oriented with an eye for accuracy
Preferred
Some credit experience preferred
SAP, High Radius and Salesforce experience are preferred
Experience in high tech industry beneficial
Company
netPolarity, Inc. (Saicon Consultants, Inc.)
netPolarity, a subsidiary of Saicon, is a certified Woman and Minority-Owned Business Enterprise, a leading full-service workforce solutions provider delivering contingent workforce staffing, payrolling, temp-to-hire and direct-hire services to Fortune 500 companies nationwide.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Haixia Zhang
Chief Executive Officer
Company data provided by crunchbase