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NBCUniversal · 2 days ago

VP, Streaming Platforms

Miami, FL

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

NBCUniversal is one of the world's leading media and entertainment companies. They are seeking a dynamic and strategic Vice President, Streaming Platforms to lead the regional streaming operations for Universal+, overseeing the platform experience and driving growth and innovation in Latin America.

BroadcastingMedia and EntertainmentNews

No H1B

Responsibilities

Defining the overall product vision, strategy, and roadmap for the video streaming platform based on business requirements

Serve as the regional platform owner for Universal+, supporting platform performance, user growth, and customer satisfaction

Responsible for ensuring continuity between streaming platform development and Latin America business goals alongside Latin America senior team

Act as the primary liaison between LATAM business units and global centers of excellence

Lead and develop a high-performing regional team across Product Management, Technology, Customer Service, and Partner Integrations

Foster a culture of innovation, accountability, and collaboration across disciplines and geographies

Oversee day-to-day operations, ensuring seamless platform performance and customer experience

Collaborate closely with local business leaders, marketing, content, infights and distribution teams to ensure platform initiatives support broader business objectives

Build and maintain excellent working relationships with Global stakeholder groups (Media Operations, Hayu, Peacock, Privacy, Compliance, Cyber etc)

Represent LATAM needs and priorities in global forums, advocating for regional customization and innovation where appropriate

Manage RFPs for key platform modules and steward strong relationships with third-party providers

Manage relationships with external business partners, device manufacturers, and distribution platforms as it relates to platform integration, launch and development

Drive regional product roadmap in coordination with global and local teams

Ensure timely and high-quality delivery of platform features and enhancements

Design and monitor platform KPIs to inform continuous improvement

Ensure maximization of benefits, requirements, and compliance with app platform distribution deals (e.g. Apple, Roku, Android)

Support Distribution teams in sales process and developing scalable solutions for Universal+ app integration with operators

Oversee customer service operations, ensuring high satisfaction and efficient resolution of issues

Implement regional best practices for user onboarding, retention, and support

Qualification

Technical product managementStreaming applications developmentChange managementFluency in EnglishFluency in SpanishProject managementFinancial planningCommunication skillsOrganizational skillsLeadership skillsNegotiation skills

Required

Master's degree or equivalent experience

Proven track record in a senior operational role and technical product management (5 – 10 yrs senior leadership)

Experience with the development of streaming applications is a plus

Fluency in English and Spanish, Portuguese is a plus (both written and verbal)

Proven record of effective change management, with experience managing major technology initiatives

In-depth knowledge of commercial systems, technology, facilities design, and workflows

Excellent Project management, communication and organizational skills

Excellent track record in managing customers' needs

Comfortable with a fast-paced, always-on, start-up environment

Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered

Must be willing to work in Miami, FL – or regional hub

Willingness to travel across region and work overtime, and on weekends with short notice

Must be 18 years or older

Must have unrestricted work authorization to work in the United States

Must be covered by Solutions, NBCU's Alternative Dispute Resolution Program

Ability to operate effectively across diverse cultural and business environments; cultural sensitivity for the region, with an international outlook

Excellent relationship building skills; able to handle and excel in a matrix environment with dual reporting lines and at times, conflicting priorities; comfortable in dealing with senior management and international contacts

First-rate written and oral communication; capability to produce and communicate compelling presentation materials; able to communicate complex technical concepts to multiple audiences

Superior organisational skills and ability to manage complicated and conflicting agendas; able to balance detail and big picture; happy to manage tactical day-to-day tasks when necessary

Strong leadership skills and effective team player; sees opportunities to develop team and collaborate across the group

Proactive, with the confidence to assess a situation and take action; possess the resilience to sustain performance under pressure

Ability to demonstrate strong negotiation skills and a track record of sound business decisions and good judgment calls

Relevant experience of financial planning, budget management and cost out activities

Adept at building and maintaining a strong network of contacts throughout the industry

Track record of delivering major change initiatives that have added clear value to internal/external customers

Company

NBCUniversal

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NBCUniversal is a media company that provides entertainment and news development, production, distribution, and marketing services. It is a sub-organization of Comcast.

Founded in 1912

New York, New York, USA

10001+ employees