Prodapt · 3 days ago
Lead Engineer
Portland, OR
Full-time
Hybrid
Entry, Mid Level
1+ years expProdapt is the largest specialized player in the Connectedness industry, providing consulting and managed services for telecom and tech enterprises. The Lead Engineer will be responsible for software development, production support, and collaboration with teams to enhance data engineering and business intelligence efforts.
Information TechnologySoftware
Responsibilities
Provide software development and Production and Post Production Support Services in the areas of data engineering and industrialization, business enablement, data governance and administration, artificial intelligence, business effectiveness, network and corporate enablement, and data science
Perform changes to the application in scope and change management processes to release the developed fixes to Production
Participate in operation process like incident management, problem management, root cause analysis and coordinate with required teams
Collaborate with the application team, and test team members to understand requirements, provide data engineering expertise, and derive business intelligence from available information
Perform support services such as attending to production issues as per ticket priority
Monitor the production database & infrastructure, analyze, and resolve related issues in the event of any changes delivered
Use relevant tools including GenAI to troubleshoot the application issue and resolve the problem within the agreed SLAs. Update the ticketing system with relevant status and resolution information
Support customers with attending priority issues over Incident bridges for quick resolution
Provide support with automation by resolving repeated issues and tools development which improves performance of team members
Develop tools using AI/ML techniques and Python modules. Identify areas of order process workflow changes, make recommendations for process mining and correction
Define process improvements by coordinating with Quality Team and Application owner. Perform system reliability activities such as disaster recovery, middleware upgrades and vulnerability remediations
Telecommuting and working from home permitted from anywhere in the U.S
Travel and relocation possible to unanticipated client locations throughout the U.S
Domestic travel required approximately 10% of the time to various client sites
Qualification
Required
Bachelor's degree, or foreign equivalent, in Computer Science or Information Technology and 1 year of experience in the job offered or 1 year of experience in the related occupations of Member of Technical Staff, System Engineer, Senior Software Engineer, or equivalent role
Prior experience must include 1 year of experience working with Application Monitoring tools such as New Relic, Grafana, and Cloud Watch
1 year of experience performing advanced troubleshooting and updating knowledge base articles with solutions implemented
1 year of experience with automation for repetitive tasks to improve the change management process
1 year of experience with validation requirements, standard operating procedures (SOPs), project quality model (PQM), and change control maintenance for product life cycle
1 year of experience designing and implementing process of solutions in the field of IT infrastructure architecture, automation, and Disaster Recovery/High Availability for Data centers
1 year of experience serving as a technical expert within the area of assignment, providing guidance and direction to other professional staff and resolving complex problems
1 year of experience developing strategic plans for systems/applications development and modification
Benefits
Telecommuting and working from home permitted from anywhere in the U.S.
Travel and relocation possible to unanticipated client locations throughout the U.S.
Domestic travel required approximately 10% of the time to various client sites.
Company
Prodapt
Prodapt is the largest specialized player in the Connectedness industry.
5001-10000 employees
H1B Sponsorship
Prodapt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (113)
2023 (32)
2022 (47)
2021 (32)
2020 (73)
Funding
Current Stage
Late StageTotal Funding
$75MKey Investors
ServiceNow Ecosystem VenturesAffirma Capital
2024-07-24Series Unknown
2019-09-09Private Equity· $75M
Leadership Team
Manish Vyas
Managing Director & CEO
Ramanathan J
CFO
Recent News
Morningstar.com
2026-01-08
Morningstar.com
2025-11-05
2025-09-19
Company data provided by crunchbase