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State of Missouri · 16 hours ago

Division Quality Assurance Manager DORS Central Office

Jefferson City, MO

Full-time

Onsite

Mid, Senior Level

1+ years exp

The State of Missouri's Department of Corrections is seeking a Division Quality Assurance Manager to lead the Quality Assurance Team in establishing and maintaining quality standards. The role involves overseeing auditing processes, resolving quality issues, and ensuring compliance with regulatory requirements to enhance the quality of training programs, products, and services.

AgricultureGovernmentInformation Technology

H1B Sponsor Likely

Responsibilities

Developing and Implementing Quality Standards

Oversee the auditing/evaluating processes and methods

Identifying, prioritizing, and resolving quality issues

Ensuring the MVE program, products and services meet all relevant regulatory requirements, industry standards and Department of Corrections policies

Reporting and communicating relevant quality information for all stakeholders and leadership

Ensure collaboration with all divisions of MVE to address quality concerns and implement corrective actions

Directing investigation and resolution of customer complaints related to product or service quality

Drive continuous improvement initiatives to enhance MVE programming, product and service quality

Oversee the collection of quality data and reporting to identify trends and areas for improvement

Developing strategies to improve efficiency and profitability

Promoting a culture of continuous improvement within MVE

Collaborate with Training/Re-entry Coordinator to develop and train MVE staff in best production and quality practices

Qualification

Quality management systemsQuality auditsInspectionsLean Six Sigma certificationProcess improvementsCritical thinkingCommunicationOrganizational skillsTeam collaboration

Required

Developing and Implementing Quality Standards

Oversee the auditing/evaluating processes and methods

Identifying, prioritizing, and resolving quality issues

Ensuring the MVE program, products and services meet all relevant regulatory requirements, industry standards and Department of Corrections policies

Reporting and communicating relevant quality information for all stakeholders and leadership

Ensure collaboration with all divisions of MVE to address quality concerns and implement corrective actions

Directing investigation and resolution of customer complaints related to product or service quality

Drive continuous improvement initiatives to enhance MVE programming, product and service quality

Oversee the collection of quality data and reporting to identify trends and areas for improvement

Developing strategies to improve efficiency and profitability

Promoting a culture of continuous improvement within MVE

Collaborate with Training/Re-entry Coordinator to develop and train MVE staff in best production and quality practices

Preferred

One or more years of experience in a supervisory role

Practical experience in quality control related to a manufacturing setting

Green or Black Belt Certification in Lean Six Sigma is preferred but not required

Knowledge of quality management systems such as Lean Six Sigma, ISO or TQM

Experience in conducting quality audits and inspections

The ability to facilitate process improvements and project manage

Familiarity with OSAH, manufacturing guidelines, and regulations

An understanding of the Department of Corrections structure, strategic plan, and mission

Excellent written and oral communication skills

Excellent organizational skills

Critical thinking and problem-solving skills

Ability to work independently and as a team member with staff at all levels

Ability to work with constituents, employers, and community stakeholders

Benefits

Missouri State Employee Retirement System

Deferred compensation plan

Health insurance (medical, vision, dental for employees and family)

Paid life insurance

Long-term disability insurance

Cafeteria plan

Paid holidays

10 hours annual leave per month

10 hours sick leave per month

Uniforms provided when required

Pre-service and in-service training

Access to credit union

Direct deposit of paycheck (required)

Employee health, wellness and safety initiatives

MOST 529 College Savings Program

Company

State of Missouri

Glassdoor3.2

The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.

Founded in 1820

Jefferson City, Missouri, USA

10001+ employees

http://mo.gov

H1B Sponsorship

State of Missouri has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2020 (1)