Vice President, Client Operations Manager - Conventional Trust Client Platform jobs in United States
cer-icon
Apply on Employer Site
company-logo

BNY · 1 day ago

Vice President, Client Operations Manager - Conventional Trust Client Platform

positionPittsburgh, PA
timeFull-time
remoteOnsite
seniorityMid Level
date4+ years exp

BNY is a leading global financial services company influencing nearly 20% of the world’s investible assets. The Vice President, Client Operations Manager will lead the client operations and reporting team, develop strategies to enhance client service delivery, and serve as the primary point of contact for key clients.

Financial Services

Responsibilities

Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles
Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions
Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting
Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise

Qualification

Client service deliveryTransaction banking knowledgeLeadershipAnalytical skillsInterpersonal skills

Required

Bachelor's degree in Business Administration, Finance, or a related field
Typically 4-7 years of experience and 0-1 years of management experience
Strong leadership and team management skills
Supervisory experience managing a small Client Processing team
Foundation in transaction banking and product knowledge: Loans, Funds, CLOs, Cash Management, Trades, Payments
Excellent customer focus, time-management and relationship management
Possess excellent interpersonal skills and positive attitude
Strong analytics skills and detail-oriented

Preferred

Advanced degree or relevant certifications are a plus
Experience in an operational area and/or client services is preferred

Benefits

Highly competitive compensation
Benefits
Wellbeing programs
Flexible global resources
Generous paid leaves
Paid volunteer time

Company

BNY

twitter
Glassdoor3.6
company-logo
We help make money work for the world — managing it, moving it and keeping it safe.
dateFounded in 1784
location
New York, NY, US
people-size10001+ employees
web-link
https://www.bny.com

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Brian A. Ruane
CEO Government Securities Services & Global Client Management
linkedin
leader-logo
Chris Kearns
CEO, Depositary Receipts
linkedin

Recent News

PR Newswire
BNY to Manage U.S. Department of the Treasury's Largest Prepaid Debit Card Program for Federal Benefits - Direct Express®
2024-11-21
PR Newswire
BNY Closes Acquisition of Archer
2024-11-01
PRNewswire
MUFG Bank, Ltd. Launches MUFG CashFolio™ Leveraging BNY's LiquidityDirect® Capabilities
2024-10-28
Company data provided by crunchbase