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Edible Arrangements · 1 day ago

Holiday Customer Service Representative/Production

Beavercreek, OH

Contract

Onsite

New Grad, Entry Level

$11/hr - $13/hr

Edible Arrangements is seeking a dedicated and enthusiastic Customer Service Representative to join their dynamic team. This role is essential in providing exceptional support to clients, ensuring their needs are met with professionalism and efficiency.

Food and BeverageGiftHospitality

Responsibilities

Provide outstanding customer support through various channels including phone, email, and chat

Assist customers with inquiries regarding products, services, and account information

Process transactions accurately, including cash handling and payment processing

Conduct outbound calling to follow up on customer inquiries or provide additional information

Analyze customer feedback and provide insights to improve service delivery

Maintain detailed records of customer interactions and transactions in the system

Collaborate with team members to enhance client services and improve overall customer satisfaction

Prep Fruit for orders including dipping fruit, making baskets, wrapping orders and more

Qualification

Customer service experienceBilingual (English/Spanish)Cash handling experienceCommunication skillsOutbound calling techniquesPositive attitudeProblem-solving ability