Thrive Pet Healthcare · 1 day ago
Veterinary Client Service Representative
Thrive Pet Healthcare is looking for a Customer Service Representative to join their team at Westlake Animal Hospital in Austin, Texas. The role involves providing outstanding client service, managing appointments, and handling financial transactions in a busy veterinary practice.
Health CareHospitalMedicalPetVeterinary
Responsibilities
Answer the phones
Differentiate between routine and emergency cases
Schedule appointments
Greet clients
Admit and check out the day's appointments
Process payments
Manage financial information
Qualification
Required
Energetic and able to exceed client expectations for outstanding client service
Ability to create a warm and welcoming impression
Must be a 'people person' who enjoys working with diverse clients
Caring, friendly, and efficient demeanor
Professional and courteous to clients and co-workers
Ability to handle multiple tasks at once with many interruptions
Ability to differentiate between routine and emergency cases
Ability to schedule appointments
Ability to greet clients and admit/check out appointments
Ability to process payments and manage financial information
Must be able to lift objects weighing 40lbs
Benefits
Health insurance
PTO
Matching 401k
Generous pet discounts
Paid parental leave
Much more
Company
Thrive Pet Healthcare
Thrive Pet Healthcare offers routine wellness, emergency and speciality care, surgery, boarding, and grooming services for pets.
H1B Sponsorship
Thrive Pet Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)
Funding
Current Stage
Late StageTotal Funding
$386MKey Investors
TSG Consumer Partners
2025-03-31Debt Financing· $350M
2023-07-12Private Equity· $36M
Recent News
2025-11-21
Company data provided by crunchbase