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iubenda · 2 days ago

Junior IT Specialist (Hybrid | Milan or Bologna)

OKC Metro Area

Full-time

Hybrid

New Grad, Entry Level

0+ years exp

iubenda is a company focused on turning compliance into a growth engine for businesses. They are seeking a Junior IT Specialist to manage internal IT operations and collaborate with various teams, ensuring reliable systems and devices for colleagues.

InternetLegalPrivacySoftware

Diversity & Inclusion

Responsibilities

Internal Tools & Platforms Ownership:

Microsoft: complete suite and SaaS tools (Microsoft 365, Office, Outlook, SharePoint, Zoom)

Google: complete suite and SaaS tools (Google Workspace, Gmail, Google Drive, Google Calendar)

Confluence: internal documentation and knowledge management system

Slack: internal communication and collaboration platform

Hardware & Device Lifecycle Management:

Set-up: configuration and preparation of company devices for employees

Shipment: coordination of device delivery for onboarding, replacements, and offboarding

Tracking: inventory and lifecycle tracking of company hardware and devices

Residual responsibilities:

Availability to work from and travel to our Milan OR Bologna office, whenever required (realistically 1d/week)

Trustworthy and reliable: comfortable handling sensitive tasks, systems, and data with a high level of confidentiality, accuracy, and responsibility

Smart and proactive mindset: able to quickly understand new contexts, take initiative, and actively contribute beyond assigned tasks

Strong sense of ownership: accountable for assigned responsibilities, with the ability to manage tasks end-to-end and follow through independently

Fast learner: willing and able to learn new tools, technologies, and processes quickly, including self-study and autonomous problem-solving

Qualification

Microsoft 365Google WorkspaceConfluenceSlackIT support experienceEnglish proficiencyItalian proficiencyProactive mindsetFast learnerSense of ownership

Required

Full professional proficiency in English and Italian

Degree in IT or equivalent, or IT-focused high school diploma

Strong interest in starting and growing a career as a Junior IT Specialist

Availability to work from and travel to our Milan OR Bologna office, whenever required (realistically 1d/week)

Trustworthy and reliable: comfortable handling sensitive tasks, systems, and data with a high level of confidentiality, accuracy, and responsibility

Smart and proactive mindset: able to quickly understand new contexts, take initiative, and actively contribute beyond assigned tasks

Strong sense of ownership: accountable for assigned responsibilities, with the ability to manage tasks end-to-end and follow through independently

Fast learner: willing and able to learn new tools, technologies, and processes quickly, including self-study and autonomous problem-solving

Internal Tools & Platforms Ownership: Microsoft complete suite and SaaS tools (Microsoft 365, Office, Outlook, SharePoint, Zoom), Google complete suite and SaaS tools (Google Workspace, Gmail, Google Drive, Google Calendar), Confluence, Slack

Hardware & Device Lifecycle Management: Set-up, Shipment, Tracking

Preferred

At least 6 months of experience in IT support, helpdesk, or similar roles

Benefits

Hybrid Remote/On-site work 🌴 We are fully structured for seamless remote and hybrid remote/on-site onboarding and collaboration.

Company retreats & coworking gatherings 🏔️ Once a year, we meet for a fully paid, week-long company or team retreat in beautiful locations such as Venice, Sicily, or the Dolomites to work, connect, and recharge together.

Work equipment 💻 An equipment allowance to help you create the perfect setup and perform at your best.

Collaborative, multicultural team 🧩 Join a team of talented, international colleagues in a friendly, open, and highly collaborative environment.