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Washington Trust Bank · 1 day ago

Priority Service Representative

Spokane, Washington, United States

Full-time

Onsite

New Grad, Entry Level

$20/hr - $26.24/hr

Washington Trust Bank is looking for a dynamic candidate for their Priority Service Representative role. This position focuses on providing excellent customer service while maintaining knowledge of banking operations and supporting team goals.

FinanceFinancial Services

Comp. & Benefits

Responsibilities

Provide courteous service to customers, co-workers and other bank employees through prompt response to requests, a willingness to help and friendly service exceeding customer expectations

Maintain broad knowledge of Operations department functions and specific knowledge of Deposit Support and Research functions in order to facilitate follow-up research for customers

Process transactions, stop payments, deposit verification and other assigned duties accurately and in a timely manner

Being fully equipped to speak to WTB’s products and services

Qualification

Customer serviceTeam collaborationRelationship buildingAccountabilityIntegrity

Required

Provide courteous, professional, accurate customer service

Use trust and respect in an effort to deepen these relationships

Maintain personal accountability in relation to the team's goals

Collaborate with managers and team members for the sales strategy

Participate in community events

Maintain broad knowledge of Operations department functions and specific knowledge of Deposit Support and Research functions in order to facilitate follow-up research for customers

Process transactions, stop payments, deposit verification and other assigned duties accurately and in a timely manner

Being fully equipped to speak to WTB's products and services

Flexibility in schedule is required

Regular, reliable attendance is essential

Successful candidates will be available for full-time training (Monday - Friday, 8am to 5pm) for approximately six weeks from start date