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State of Missouri · 1 week ago

Administrative Support Clerk - Director's Office - Kansas City

Kansas City, MO

Full-time

Onsite

New Grad, Entry Level

0+ years exp

The State of Missouri is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. They are seeking an Administrative Support Clerk for the Director's Office to provide clerical support, maintain confidentiality, and assist with various office tasks. This role involves collaboration with the Clerical Support Team and requires excellent communication skills to interact with individuals and families.

AgricultureGovernmentInformation Technology

Responsibilities

Operate as a member of the Clerical Support Team, collaborating to ensure timely completion of correspondence, data processing, and record keeping, as well as providing professional and welcoming initial contact over the phone or in person to those who visit our facility

Serve as receptionist or information clerk for the two Assistant Directors; determining purpose of contact; providing general information and assisting in preparation of forms; directing individuals to proper destination; receiving and distributing messages; and scheduling and/or arranging appointments

Perform data entry, typing and editing a variety of material, which may contain technical or specialized terminology, reviewing documents for accuracy and completeness, and preparing and scanning confidential documents for electronic storage

Assist with preparation of letters and documents needed for Medicaid waiver service requests and appeals. Monitors timelines related to the Utilization review timelines and appeals

Qualification

Office practicesComputer systems proficiencyWritten communicationVerbal communicationData entryConfidentialityFlexibilityInitiativeTeam collaboration

Required

0-1 year of relevant experience in office work

Ability to maintain confidentiality with regard to internal and external matters

Excellent written and verbal communication skills

Ability to establish and maintain effective working relationships with individuals served, their families and caregivers, contracted service providers, Regional Office co-workers, and the public

Independent decision making in accordance with policies and procedures

Initiative to learn complex operations quickly and perform them accurately

Flexibility in a fast-paced deadline driven environment with shifting priorities

Proficiency with office practices, computer systems, software, and standard office equipment