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DivIHN Integration Inc · 1 day ago

ServiceNow Admin

Springfield, Illinois Metropolitan Area

Contract

Onsite

Senior Level

6+ years exp

DivIHN Integration Inc is seeking a Senior ServiceNow Administrator to support and enhance their ServiceNow environment. The role involves implementing, configuring, and maintaining the ServiceNow platform while collaborating with IT and business stakeholders to improve service management processes.

ConsultingInformation TechnologySoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Lead the administration and configuration of the ServiceNow platform, focusing on CMDB, Incident, Change, Problem, Service Catalog, and Service Level Management modules

Develop, configure, and manage the CMDB to ensure an accurate representation of the IT infrastructure and its relationships, supporting ITSM processes

Implement and maintain ServiceNow integrations with other enterprise systems and tools

Design and develop custom applications, forms, workflows, interfaces, and scripts to automate and improve processes within ServiceNow

Provide expert-level support for ServiceNow implementation projects, including configuration changes and maintenance activities

Collaborate with IT and business teams to translate business requirements into technical solutions within ServiceNow

Ensure the stability, integrity, and efficient operation of the ServiceNow platform that supports core organizational functions

Conduct regular system audits to ensure data integrity and compliance with industry best practices and security standards

Facilitate training and develop documentation to support end-users and internal teams

Stay current with the latest ServiceNow features and updates, evaluating and recommending enhancements to our current setup

Qualification

ServiceNow administrationCMDB managementServiceNow certificationsIT infrastructureAnalytical skillsTechnical troubleshootingProblem-solving skills

Required

Minimum of 6 years of experience in ServiceNow administration and configuration, with a specific focus on CMDB management

Strong understanding of CMDB principles, IT infrastructure, and service modeling techniques

Expertise in CMDB and Asset Management Services, showcasing a deep understanding of Business Services and Configuration item relationships

Excellent problem-solving, analytical, and technical troubleshooting skills

Bachelor's degree in computer science, Information Technology, or related field or equivalent experience

Preferred

Certified ServiceNow Administrator or ServiceNow Implementation Specialist certifications are preferred NOT a must-have

Company

DivIHN Integration Inc

DivIHN (‘Divine’) has served as a holistic Technology Consulting entity since 2002, committed to Client Success & Transformation.

Founded in 2002

Hoffman Estates, Illinois, USA

51-200 employees

http://divihn.com

H1B Sponsorship

DivIHN Integration Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (7)

2022 (4)

2021 (2)

2020 (3)

Funding

Current Stage

Growth Stage

Leadership Team

Herald Ignatius Manjooran

Founder and CEO

John Sinkus

Senior Advisor

Company data provided by crunchbase